North Country Ford Collision
North Country Ford Collision Center is a full service foreign and domestic repair facility. We repair all vehicle brands,not just Ford. We are equipped with the most state-of-the-art collision repair equipment in the area. With our equipment and personal service your vehicle will be back to you in a timely manner, meeting all factory specifications.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (133)
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- Newest
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Pleasr call for explanation. I keep getting these emails and have refrained from writing a review on facebook or google (as the emails have been asking), to spare you. I'd be more than happy to have a phone conversation, if you'd like to reconcile before I write the review you've requested.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair came out amazing. And the whole team was great to deal with. Thank you so much for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did an awesome job..that's why I picked you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unfortunately all of this has left me very unhappy I to this day am trying to figure out how to get my car good realigned and what to do about the issues with my car still. They say there are no issues but the hood is misaligned, my car is making sounds it didn’t before, and my new grill has scratches and digs and it was supposed to be new. On top of that my car was gone for so long and still has all these issues still. I’ve been in contact with insurance company about these issues but he claims he’s never able to get in contact with the shop.
Repair Quality - 0.5/5.0 -
Took way too long, my “new grill” was scuffed and has a couple dings. My car has been squealing and making off noises since it’s been repaired after the accident. My hood alignment is off while only slightly still shouldn’t be for how long it was gone for.
Customer Service - 0.5/5.0 -
Unfortunately I work all the hours you’re open. I work in a hospital that’s an hour away from Lancaster Monday - Friday 8-5 Unfortunately I can’t just take a day off during the week as we are super short staffed. This has made everything extremely difficult.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and amazing, caring professionals!!!
Customer Service - 5.0/5.0 -
Great staff!!!! Smart knowledgeable and caring
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crystal is great! She made sure the insurance paid and coordinated everything. And my car was returned to me cleaner than when I dropped it off. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
NCF Collision goes the extra mile. Treats me like family and did a fantastic job refinishing my 2014 Raptor. Looks like it just came off the showroom floor
Likely to Recommend - 5.0/5.0 -
They treat you like family
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Good people to work with understanding
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I dealt with Crystal Meyers and it was great, professional, timely and in dealing with my Insurance Co.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Not sure had to bring my car back for the paint to be fixed and still all the spots were not fixed
Repair Quality - 3.5/5.0 -
Didn't fix all spots that needed to be fixed