North Texas Collision Center Gp

4.9 (524reviews)
97%
2625 S Great Southwest Pkwy Ste A,  Grand Prairie,  TX  75052
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Shop AssistantSparkles

In operation 13 years, 3 years at this location.

North Texas Collision Center is a family owned and operated local business catering to the DFW area. We celebrated our 10,000th repair in 2017. We focus on high-quality customer service while restoring your vehicle to its “pre accident” condition. As a customer, we know you have the right to choose any collision center to work on your car. Our body shop has been working effectively for years keeping customers and Insurance Companies updated on the repair process. As our expert technicians work on your vehicle, they are making sure they have everything needed in order to repair your vehicle. We advocate on your behalf to get everything repaired per the manufacture requirements. Quality: Our quality is embedded in our people and we expect it to be visible in every aspect of our company. We encourage feedback to ensure quality is seen in every detail of our organization. Integrity is the source of our passion for quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (524)

My Experience

Great experience! The receptionist was wonderful and kept me updated throughout the entire process. The owner took great care of my car, and they even hand-washed it before I picked it up. Highly recommend!

Likely to Recommend

Repair Quality

Great services. Thank you

Customer Service

My Experience

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Returned Clean

My Experience

Thank you for the work I am really satisfied with the work the truck looks brand new like nothing ever happened.

My Experience

They were real nice and professional

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Repair Quality

Customer Service

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Repair Quality

Extremely impressed on the quality on my repair and it was done in a timely manner. Thank you so much!

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Great service, great people and great work. I will continue to use North Texas Clinic. You will not be disappointed.

Customer Service

Returned Clean

My Experience

The process was fast and the people are great! My car looks brand new and fell in love with it again!

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Repair Quality

My car looked like it just rolled off the assembly line! They did a great job and were fast!

Customer Service

Everyone one i encountered was nice

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Repair Quality

Customer Service

My Experience

Truck looks like nothing ever happened, great work and very friendly staff 👍🏼

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Customer Service

The ladies in the office went above beyond when I dropped off and pick up my vehicle. They were friendly and knowledgeable.

My Experience

There was tape residue on the right rear quarter panel from where they taped it off to paint it. As much labor that was charged I would expect for it to have been cleaned off.

Likely to Recommend

See previous comments

Repair Quality

Not really happy with what they did. It took several weeks to get the parts (which I realize is out of their control) but then they got the parts and realized they were “too backed up” to get the repairs completed in a timely fashion and “would it be ok if we send it to our Grand Prairie location”. Then it still took like three weeks. In all it took six weeks. Then I went to pick it up, and arrived at the shop right at 7:30 when they open. No one got there until 7:45 then the person who had to deal with the payment didn’t show until 8. By the time we got it taken care of, I gave it a Quick Look and barely made it to work. When I got time to look over it more carefully, I could see where there was tape residue on the right rear quarter panel apparently where they had taped it off to paint. Then a few days later I went to get some groceries out of the back and realized the light in the hatchback is not working, so now I’m going to have to deal with that additional problem.

Customer Service

See previous comments.

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My Experience

Great service, great work and very professional.

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Repair Quality

Great service, very professional and communicative.

Customer Service

Great communication across the process

Translated from Spanish by Carwise
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My Experience

A pesar de que el carro necesita pintura, quedó muy bien.

My Experience

The staff was very nice and professional and the process was very fast. I would recommend shop to my friends and family

My Experience

Great job Team!

Likely to Recommend

Repair Quality

Awesome job on our car! Fast, friendly and easy to work with.

Customer Service

Returned Clean