Northwest Auto Body Ponderay
In operation 48 years.
Northwest Autobody has been family owned and operated since 1976. We specialize in collision repair with superior service to satisfied customers all over the Inland Northwest. Northwest Autobody is Sandpoint's longest running collision repair facility that specializes in repairing all vehicles at a fair price.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was outstanding, and the service tech did a great job repairing the body damage. I have been a patron of NWAB forseveral years now, and would recommend them to anyone
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful company
Customer Service - 5.0/5.0 -
Best customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would be higher but scale only goes to 10! Love the continual updates and outstanding customer service. Returning the rental for us, awesome !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed in the time frame given and look great.
Customer Service - 5.0/5.0 -
Very friendly, prompt, and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always have good experiences.. and hear good things about this business.
Repair Quality - 5.0/5.0 -
The car looks beautiful again and the AC works great!
Customer Service - 5.0/5.0 -
Everyone was very nice, friendly and helpful and Megan was particularly amazing, going above and beyond in more than one area.
Returned Clean
My Experience - 5.0/5.0 -
Everyone I talked with were professional and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I think the quality of the repair was adequate. The lack of communication of the repair and it taking a month wasn’t not expected and should have been communicated well. My biggest frustration was when receiving the truck back. The inside was absolutely terrible. There was a layer of dust on every part of the inside. I take pride in keeping my stuff clean and good quality and now know how it was when I brought the truck it. It took multiple hours trying to clean the inside. Roof panel was even dirty. Dirt/dust splattered over the leather interior. For this reason I wouldn’t recommend.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have not driven the car yet. My husband did bringing it home and he said, everything seemed to be fine. We're going to take it over and have them. Look at a sensor that is going off on the vehicle to see if that was yeah. Connected in any way to the accident, all I know is cosmetically. It's beautiful, and I'm very excited about that. So thank you so much
Customer Service - 5.0/5.0 -
Very hospitable, nice people had a wonderful relationship and working with Amber was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Great experience, their team made the whole event simple and easy. Couldn't ask for nicer people... and my car looked impeccable. Thank you Team Northwest Auto Body!
Customer Service - 5.0/5.0 -
Fantastic!!!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Multiple scratches were left on roof of vehicle as a result of PDR in area.
Customer Service - 3.5/5.0 -
Disorganization at times with customer interface.