On The Road Garage 2 - West Dallas

4.9 (720reviews)
96%
202 West Comstock St,  Dallas,  TX  75208
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Shop AssistantSparkles

In operation 6 years, 4 years at this location.

On the Road Garage launched in Irving in 2020 as a unique tech-focused collision repair business to fill a skills gap and talent pipeline shortage. In addition to a commercial enterprise, On the Road Garage is rebuilding more than cars with apprenticeships that provide training on collision repair, advanced driver assistance systems and other smart car technology. This location - On The Road Garage 2 - West Dallas - is our 2nd location. It is located right outside of Downtown Dallas in a prime spot for taking care of customers with all collision repair needs. We are continuing the great reputation that our Irving location has achieved by providing great communication and service to all our Insurance partners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (720)

My Experience

Everyone I dealt with was professional, courteous, and answered my questions. Repairs were completed well before the estimated date, which was a pleasant surprise. I would definitely work with this shop again (but hopefully I won’t have to!).

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My Experience

Incredibly friendly staff, the receptionist was so kind! Daily updates on my vehicle status was really cool and my car looks brand spankin’ new! They even finished repairs almost a week before quoted initially! 🥰

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My Experience

Ensured all questions were answered. Routinely texted updates which were greatly appreciated. Went above and beyond to get replacement wheel lock

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My Experience

Team was very helpful & kind in explaining the repair process & service. I appreciated most, their communication on progress repair updates and the timely repair. Very satisfactory experience & hopefully I will not need to return, but would recommend to anyone!

My Experience

They did a wonderful job on the repair, would highly recommend them!

My Experience

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100% However, it would be great if you could remove old location from your web. I mixed up at first. 1500 N Loop, Irving I mean.

Repair Quality

I couldn’t be more satisfied with the service. The staff was very professional, friendly, and took the time to explain everything clearly. The repair itself was done quickly and with great attention to detail, and my car now runs perfectly. I truly appreciate the excellent customer service and the high-quality work. I would definitely recommend this place to anyone who needs reliable car repair.

Customer Service

I couldn’t be more satisfied with the service. The staff was very professional, friendly, and took the time to explain everything clearly. The repair itself was done quickly and with great attention to detail, and my car now runs perfectly. I truly appreciate the excellent customer service and the high-quality work. I would definitely recommend this place to anyone who needs reliable car repair.

My Experience

10/10 amazing work and fast

My Experience

Excellent customer service. Honest and ethical. Will absolutely recommend to anyone and everyone

My Experience

Amazing professionalism and courtesy. 10 out of 10.

My Experience

Very prompt with getting service done and keeping me up to date as the progress went. I have a school sticker decal on my bumper, and I was amazed to see that the decal was able to be removed and reinstalled when my bumper was fixed.

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My Experience

Great service! Good people ! My car was done in about 4 days. Highly recommend!

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Great customer service. My car looks great !!!

Customer Service

Great !!

Returned Clean

My Experience

y’all all turned an extremely stressful event into an easy experience. From my initial phone conversation and throughout the entire process, everyone was terrific. If I ever have any vehicle issues at all, y’all will be the first I reach out to.

My Experience

I want to thank them for completing the repairs so quickly. Being without your car is extremely frustrating.

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My Experience

You guys are awesome

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They took care of everything , i really liked that i would receive text over how the process was going . My car was left like new and it took less time to fix than expected! Im real satisfied with the work i will forsure recommend to all my family and friends!

Customer Service

They took care of everything , i really liked that i would receive text over how the process was going . My car was left like new and it took less time to fix than expected! Im real satisfied with the work i will forsure recommend to all my family and friends!

Returned Clean

My Experience

The staff were very tentative about the truck being repaired. I received constant updates to keep me informed of their progress and overall, I’m very pleased with how fast the repair was done. The work looks like it was never damaged. Thank you all so much.

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