O'neill's Body Shop,Inc.

5.0 (715reviews)
100%
2756 Kraft Ave SE,  Grand Rapids,  MI  49546

At O’Neill's Body Shop, combining quality craftsmanship with exceptional customer service has remained our specialty for over 50 years. Our professional and friendly staff know firsthand that car repairs can be stressful, time consuming and expensive — so we go the extra mile to help you after a collision. Whether assisting with repair-related details and insurance, using high quality parts and materials and providing superior workmanship — our highly-trained auto body repair technicians will get you back on the road quickly. O’Neill’s full-service body shop handles everything from small scratches to major collision repair, making us your one-stop shop for dents, windshield cracks and paint repairs for all makes and models, domestic and imports. No job is too big or too small for our qualified team. Our facility boasts three buildings specializing in different services. For more information or to schedule a free estimate, call us at 616.949.6840. Towing to our shop is available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (715)

My Experience

Staff was always professional and friendly. The repaires we’re done on time and done well.

Likely to Recommend

Repair Quality

On time and like-new. Staff was friendly and professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I cannot speak more highly about my experience with O’Neill’s. It’s rare these days to find true customer service. From the very first interaction, they were very empathetic and understanding in a very stressful moment. They made me and my family to feel cared for and that everything would be taken care of. Their interactions with us and our State Farm agent were clear and the schedules for repairs were spot on. I will refer as many people as possible to them. They turned a very stressful situation into a very pleasant outcome. The workmanship is incredible. We could not be more impressed.

Customer Service

Returned Clean

My Experience

Car was clean and repairs done professionally. Nice paint repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service at Oneills!

Customer Service

Excellent!

Returned Clean

My Experience

Great service, got my car running good as new! Extremely satisfied!

Likely to Recommend

Repair Quality

Fantastic work, Got my car back to me in a reasonable time, good as new. Definitely Recommend!

Customer Service

Responsive and fast customer service, personable people

Returned Clean

Likely to Recommend

Repair Quality

Thank you for a smooth and professional job.

Customer Service

Returned Clean

My Experience

Very pleased Scott got the SUV in earlier than expected and completed the job early.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done on car was amazing! Customer service was good. Thank you for making my car pretty again!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication - kept us up to date on the status of the repairs. We got the vehicle back a day early.

My Experience

Just one problem, the tailgate window will not latch. The rest of the job looks great.

Likely to Recommend

Repair Quality

In my opinion O Neill`s did a great job!

Customer Service

Returned Clean

My Experience

Thank you. We wanted to let you know how impressed we were with the way our car was returned. It’s cleaner than it’s ever been. It’s sparkles on the inside and the out. Thank you for that extra service, very unexpected and much appreciated! Great service

My Experience

You guys did an awesome job on the body work work and I can't believe how clean my car looks like new after you buffed it out.

Likely to Recommend

Repair Quality

Did a great job with the body work. And cleaning up the rest if the exterior

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. Return custimer

Customer Service

Returned Clean

My Experience

The work done on the truck was done very well. And my truck was cleaned when it was returned.