Ourisman Alexandria Certified Collision Center
Ourisman Alexandria Certified Collision Center is an I-CAR Gold Class repair facility, certified for FCA (Chrysler, Dodge, Jeep, Ram) and Kia vehicles. We provide OEM-quality repairs for all makes and models, using the latest equipment and factory-approved procedures to ensure your vehicle is restored to pre-accident condition. Enjoy a hassle-free experience with our GEICO Express Direct Repair program, which speeds up insurance approvals, and our Photo Estimate Tool, which lets you start the process from your phone. Every repair is backed by a Lifetime Warranty for as long as you own your vehicle
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Called service department several times on 2-3 different occasions with no one answering the phone. Totally unacceptable. I took my car here because of Geico.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You team was prepared for me to drop off the car and clearly explained what needed to be done. The repair to the bumper looks good. It was also very nice to receive the car back with the floors vacuumed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I did not appreciate the not only were my settings changed in regards to my steering wheel, seat, and lighting but there was also spray paint residue left on my passenger back window. Service at the auto body was nice but the service desks on the left side are home to some people who are just downright rude and anti social
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Enjoy the text status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone explained exactly what was going to happen. The process was very efficient. It was very fast and my car was repaired before the promised date. Very good experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Do you do toyota camry repairs if i need things done like tune ups etc