Paintmaster Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Paintmaster seemed to jump right into fixing my car in a timely manner. This is very much appreciated as they also did an outstanding job as well.

Likely to Recommend - 5.0/5.0 -

Fine job and even tires were aired up!!

Repair Quality - 5.0/5.0 -

Can't even tell car is damaged from the outside!!

Customer Service - 5.0/5.0 -

Very nice and accommodating

Returned Clean

My Experience - 0.0/5.0 -

I did not ask for interior detailing. The detailer went crazy with chemicals. I drove to work this morning with my sinuses closed up and a headache when I arrived. The steering wheel and pedals are slippery. This wasn't a problem when I dropped the car off.

Likely to Recommend - 2.5/5.0 -

I doubt other body shops are much better. I always hope to never see one again.

Repair Quality - 2.5/5.0 -

It took nearly a weak longer than estimated. I understand this happens, but you send out text messages saying the car is on track to be done on time for the first two weeks. When the day arrives and I call about picking up the car, no one knows if it'll be done and the people I'm talking to sound like they think I"m crazy or rude for asking. I have to plan things on my end and coordinate with the rental company. Your operating hours are pretty tough for anyone who works for a living. The biggest problem is that your detail went crazy with something that smells like toilet bowl disinfectant. The car stank and still stinks. Like closing up my sinuses stinky. I had to drive it like that for over an hour. It's also a lot of armourall. The steering wheel and pedals were slippery. I didn't ask for detailing. I know you do it to soften the blow of the detectable, but I feel like I've been through a chemical attack. 3. Having people sign for the car and pay the deductible before you bring it out is shady.

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job repairing my vehicle. It took a bit longer than I had wanted, but overall, you all did well. Great interactions with everyone, and I appreciate you all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Family and other people as well.

Repair Quality - 5.0/5.0 -

The shop did a very good job with the repair work.Definitely would recommend them.

Customer Service - 5.0/5.0 -

Very nice and helpful can answer questions that are asked or can find out the answer.

Returned Clean

Likely to Recommend - 3.0/5.0 -

I wish there was more direct notification of things, along with if they would have installed the steering column plastic on correctly vs having to repeatedly go back to the shop to get my vehicle in order.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciated the updates throughout the whole process. Everyone I interacted with was helpful and made it a very positive experience. My car looks great!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car repaired very well, & cleaned out good.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Quality work and good experience with the techs and people that worked there.

Repair Quality - 5.0/5.0 -

Took a while to complete but the delays were apparently a matter of parts being delayed and a bunch of people getting Covid at the repair shop. It was the holidays, can't be too mad. Just hope I don't get sick from a car repair.

Customer Service - 5.0/5.0 -

People were very commutative and helpful. One guy was even home sick and still took my call to update me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great repair

Customer Service - 5.0/5.0 -

Great service

Returned Clean

My Experience - 5.0/5.0 -

Paint master when beyond their way to get my vehicle fix Jeff is a very nice person I recommend Paint master 100%

My Experience - 5.0/5.0 -

The damaged door looks brand new! So happy with the workmanship. Those guys did a fantastic job! Thank you so much.

Likely to Recommend - 5.0/5.0 -

I will definitely tell people to go there

Repair Quality - 5.0/5.0 -

Excellent workmanship.

Customer Service - 5.0/5.0 -

Everyone helpful and wonderful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Loved the customer care from both Gilbert and Jason!

Repair Quality - 5.0/5.0 -

Very satisfied! Jason and Gilbert were amazing and really put care and attention into servicing my vehicle!

Customer Service - 5.0/5.0 -

Very satisfied! Jason and Gilbert were amazing and really put care and attention into servicing my vehicle!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

It was great overall, I just did not like how the price raised a bit from the original estimate but it wasn’t too much so not all bad

Customer Service - 5.0/5.0 -

Everyone was great and very friendly

Returned Clean

My Experience - 5.0/5.0 -

The best experience. Biggest thanks for Jason Haydock

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean