Paintmaster Collision

4.9 (712reviews)
99%
5950 E 11th Street,  Tulsa,  OK  74112
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Shop AssistantSparkles

In operation 50 years.

Since 1976, Paintmaster Collision Center has been Tulsa's trusted destination for comprehensive auto body repairs. Located at 5950 East 11th Street, our I-CAR Gold Class certified technicians specialize in collision repair, fleet services, ADAS calibrations, and hail damage restoration. We are proud to hold certifications from leading manufacturers, including General Motors, FCA, Hyundai, Genesis, Nissan, Infiniti, Kia, and Mazda, underscoring our commitment to quality and safety. In addition to our full-service collision repair expertise, Paintmaster Collision has been a leader in the Paintless Dent Repair (PDR) industry for hail damage repair since 1991. With decades of experience in paintless dent removal, we utilize the latest PDR techniques to restore vehicles to their pre-damage condition without compromising factory paint. Our expertise in hail damage repair has earned us a reputation for excellence, making us the go-to solution for insurance providers and vehicle owners alike.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Genesis
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (712)

My Experience

The best experience. Biggest thanks for Jason Haydock

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Repair Quality

Customer Service

Returned Clean

My Experience

Excelente trabajo, estoy muy satisfecha con el resultado final , el vehĂ­culo quedĂ³ mejor de lo que estaba . Gracias

My Experience

You did a fantastic job on my car and I can’t thank you enough

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My Experience

Friendly staff Perfect job in keeping us updated via text Excellent repair and paint job! Nice extra bonus was the interior was cleaned & vacuumed & outside was washed. Thank you so much! So Happy!!đŸ¤—

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We have already recommended you guys to one of our friends

Repair Quality

Customer Service

Everyone was very helpful & kept us up to date.

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Repair Quality

Multiple issues involving timing and estimations of time of completion which caused me to have to get multiple rental cars because of the back and forth of telling me it was gonna be done at the end of the week and was told repeatedly it would be done a certain day only to be told it wouldn’t the done until later date this occurred 3 different times and wasn’t told an exact answer until I physically went into the shop 3 times and was completely disappointed with the workmanship as I had my vehicle returned and have to fix multiple issues that were told was going to be fixed my windershield washers sprayers were broken and disconnected and had to be repaired my front bumper which I was initially told would be a full replacement only replace a 1/3 of the piece which was completely unsatisfactory

Customer Service

Made multiple attempts to receive a call back when they know more information on when my car was done and was ignored until I went in

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My Experience

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My Experience

Everyone was so through & helpful! Jason was exceptionally thoughtful in my dealings! I would always go there if I should have anymore issues! Job well done! My lovely car is great!

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Would definitely recommend them to anyone

Repair Quality

Very professional did a outstanding job

Customer Service

Everyone I dealt with was very informative and did an excellent job on my vehicle. It looks brand new.

Returned Clean

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I would very highly recommend it to anyone! The repair is perfect! I don't feel ashamed to drive it around anymore! (My son had taped it up with packaging tape so the bumper would not fall off!) Due to a busy schedule we drove it before I could get it in anywhere. Jason told me my son did well on the tape job! I hated driving it like that!

Repair Quality

Someone in office made me mad, I told her so, I called back & asked the receptionist there (Who throughout this process was very niice & helpful!) who it was, & she said, Let me get Jason to call you back! Jason called me personally, apologized. Told me what great work their shop does! Got me an appt. for my estimate. Enc me to give them another chance, & gave me his personal cell phone if I had problems! When I went in, the receptionist called him to desk. He greeted my husband and I, very nice! Made me feel welcome! Comfortable enough to leave my ailing car there, my bumper and parts under the car were falling off! He fixed it where I could drive it without the parts under dragging and said he would order the parts, and told me when to bring it in! I had to call him and delay that 1 day from our situation. He was fine with that, and said bring it next day, which we did. My car was there 16 days, he called me a couple of times, and I called him. My car is perfect now! It looks brand new!!! Plus they cleaned it inside! It looked new!! (except for the back where trees hit me (HAHA) up at our lake property! Those are minor!

Customer Service

Jason gave me an idea what a dent on the other side would cost to fix, after Christmas I am going to persue a small claims court claim on the non insured jerk who hit me! You can bet I will take it back to Paintmaster! I am 69 years old, and have had my share of car repairs & insurance claims over the years. I have never been treated as nice as I was here, other places make you feel like a number, and you wonder if they are keeping your car just to make more money! I did not ever feel that way with Jason or his receptionist!

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My Experience

It was all good

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Better than carstars

Repair Quality

Took care of things in good time

Customer Service

Worked with us

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Repair quality was excellent. Communication was not optimal.

Repair Quality

Repair was with no issues.Your computer text system is flawed and Jason talks like a carnival barker which impairs his credibility.

Customer Service

See previous comments.

Returned Clean

My Experience

Jason was a class act. He was extremely personable and eased all anxieties I had. He kept me in the loop on the repair process and provided top notch customer service. The whole staff was extremely professional and kind. I will recommend their services in the future. A great experience all around.

My Experience

Thanks guys

My Experience

Great communication, and it was done sooner than expected.

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Customer Service

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My Experience

Likely to Recommend

Like the quality of work

Repair Quality

We have issues with the sunroof but the shop manager has addressed the issue.

Customer Service

Customer service ruins the entire shop. There is a lady who answers the phone who is constantly rude. Love the shop but hate the customer service.

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I have used them for years and never been disappointed

Repair Quality

Did a great job on the repair!

Customer Service

They listened to my concerns and answered my questions.

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