Pallotta Ford Linc Inc

4.9 (282reviews)
97%
4199 Cleveland Rd,  Wooster,  OH  44691

Pallotta Ford Lincoln is dedicated to earning your business again & again. Our goal is to provide high quality customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (282)

Likely to Recommend

Repair Quality

Front plate was not installed the way it was when I dropped the vehicle off.

Customer Service

Front end people are the best. Dee sets the positive guiding light for shop. She is maybe under paid and over worked.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Courteous and attentive. Work done well. A good service experience!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a break light check after I picked up the car and the passenger side break light (that wasn’t involved in the accident and was working when I dropped off the car for service) was no longer working. This wasn’t part of the damage from the accident, so it wasn’t assessed as part of the damage, but it was working when I dropped it off and wasn’t when I picked it up, so I feel like I should have been informed. Otherwise, the communication from the staff was amazing. Everyone was great in keeping me updated with the progress and the final result looks amazing. The color was a perfect match and everything looks exactly like it did before the accident, if not better.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You were finished with my car 2 weeks ahead of time!! How wonderful!!

Likely to Recommend

Repair Quality

Customer Service

received 2 weeks early than they predicted :)

Likely to Recommend

Repair Quality

Customer Service

My car was very clean when returned.

My Experience

Likely to Recommend

Repair Quality

Very professional, communicated throughout the process

Customer Service

Returned Clean

My Experience

Dee was outstanding. she is very knowledgeable and professional. the car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

As an insurance agent I deal with claims constantly. Very impressed from start to finish. You guys rock!!! I will be sending referrals your way. Thanks for making this so easy. 🤩

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thanks!

Likely to Recommend

Repair Quality

Customer Service

The only problem that I seen looking over the repairs are so slight scratches on the new paint but other than that they did great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service