Palm Beach Toyota DBA Penske Collision

4.9 (2,562reviews)
96%
2835 Ranch House Rd.,  West Palm Beach,  FL  33406
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Shop AssistantSparkles

8 years at this location.

Palm Beach Toyota dba Penske Collision, “Where Quality and Customer Service Collide”. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text messaging and email with vehicle owners. Our brand new two story, state of the art 75,000 square foot collision facility that is unrivaled in the tri-county area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (2,562)

My Experience

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Returned Clean

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Everyone was very nice and helpful. The work done on my car was done well!!!!

Customer Service

Returned Clean

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Paint appears to be OK. I am having like moisture problems on my windshield every time it rains I keep seeing I have not opened the trunk, the rear hatch of my vehicle, but I will be doing that shortly. Just turned around, totally and realize that the sitting in the car, the right side of the rear quarter panel is not in place so somebody put it back together. I’ll see if I can. If not, I will be bringing it back by and will be contacting State farm regarding it also.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very professional and did an excellent job. I do question why it should take a month to do the repairs and why modern cars are designed to fall apart at the slightest impact

Customer Service

Personnel were friendly, polite and professional

My Experience

I sincerely appreciate the entire team for their dedication, specially Mr Jose for his professionalism, and excellent service. I would definitely recommend this place to others. Thank you very much for an outstanding job!

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My Experience

Excellent 💯

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Excellent

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Excellent 💯

Customer Service

Excellent 💯

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They put a bumper on my 2025 Outlander and they left a big gap in the lighting area and the bumper is not sitting properly and also this place have a very poor customer service

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My Experience

Thank you so much for the quality work. Big high 5’s to Ms. Anna and Mr. Julio for their service. Appreciate you guys!

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My Experience

Thank you to Tony for his professionalism and quick response to questions and concerns. Also a thank you to Maia for her support.

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Rapidísimo, Súper bien hecho, Julio te explica perfectamente todo sin engaños, to el equipo de trabajo de la oficina es excelente. La señora colombiana (creo que su nombre es Xiomara) te va ha allí dar desde traer el carro de renta hasta el ultimo dia que te lo entrega a la compañía de rentas. Yo les recomiendo que agreguen hasta el 15 de satisfacción

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Returned Clean

My Experience

Yes and thank you, Im very satisfied with the work done, excellent work , Ian a special thanks to Julio and John customer service

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Yes I would recommend this shop highly. In fact I requested this shop because of the excellent service and quality that I received in the past at this exact location.

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Excellent service at the Penske collision center. Kept me updated on the progress of my repairs. Completely satisfied.

Customer Service

Customer service people were polite and extremely professional

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My Experience

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