Parkway Toyota Collision Center

4.9 (279reviews)
98%
235 Jackson Street,  Englewood,  NJ  07631

Since 1956 PARKWAY TOYOTA COLLISION CENTER HAS BEEN DEDICATED TO CUSTOMER SATISFACTION AND CUSTOMER LOYALTY!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (279)

Likely to Recommend

Repair Quality

My car still has damage on the fender that was only panted over.

Customer Service

You took a month and a 1/2 for my vehicle to be repaired and when you did contact me to pick up the car, I was on my military deployment. I said it take me three weeks to pick up the car, I then told I would have to pay for storage fees. This was resolved after I threatened to call the better business burea.clearly told your employee that I would be using my insurance company to pay but was told when I came to pick up the vehicle you never went through the insurance company and I have to pay out of pocket. Its been a week and still have not emailed the insurance company the bill of work completed so I can get the insurance company to pay the difference.

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Likely to Recommend

Always recommend

Repair Quality

Excellent work, expected quality from Toyota for sure! Only comment was price, pretty high for repair.

Customer Service

Excellent service, great team, professional, friendly and kind

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My Experience

I was completely satisfied with the whole experience at Parkway Toyota, from the service to the detailed repair. Thanks for a job well done!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

It takes too long. And passanger's front side window is not working.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Customer service was excellent. Fix is impeccable! No sign of any damage. Pricing was reasonable. Will return.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Professional and courtesy

Customer Service

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My Experience

Just picked our car up and it looks wonderful. Thank you for doing such amazing work. So impressed with your shop from start to finish! Thank you, Elaine Daidone

Likely to Recommend

Repair Quality

Amazing service and repair! Highly responsive and work done so promptly! I am so appreciative, thank you!

Customer Service

Staff is amazing!

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

Car was dirty inside with a lot of dust from the shop as well as a lot of paint smell. The shop did not clean the car after they repaired it

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Never

Repair Quality

Take way too long to fix the car. Really difficult to do transactions with them on the third party. Back and forth so many times on unnecessary processes and feelings. Overall is a terrible experience. When I finally got my car, inside was full of dust and the car smells like paint. Seems like the didn’t cover up or something.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

The car looks beautiful! I believe the repairs were done with care and attention to detail, yes, a job well done.

Likely to Recommend

Repair Quality

I have not driven it very much, but so far everything seems fine and the body of the car looks beautiful, back to the way it looked before.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was very friendly, and Luis made the process of getting the repairs done easy and he was very thorough in explaining the process. And my car looks great. Thank you to Luis and the entire team!

Likely to Recommend

Repair Quality

10 out of 10. This was great service!

Customer Service

Luis and the team were amazing. And my car looked like new. I will definitely go back to have my car detailed there.

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My Experience

Everything was perfect! I couldn't have asked for a better experience, from your explaining to me about the time it would take to get

Likely to Recommend

Repair Quality

I already filled out a top rating for this event, so I don't know why you're asking me again! Also, this event was back on October last year, and I thought the first survey I filled out was way later then! Now it's almost 5 months after!

Customer Service

See previous comments I already wrote!!

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Thank you

Repair Quality

Excellent customer service

Customer Service

Excellent personalized service

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Likely to Recommend

Repair Quality

Friendly atmosphere

Customer Service

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