Paul's Auto Collision

4.9 (156reviews)
98%
585 Commercial Avenue,  Garden City,  NY  11530
Bot
Shop AssistantSparkles

In operation 24 years.

*Experience the Difference in Autobody Innovation* At Paul's Auto Collision in Garden City, we are revolutionizing the autobody repair industry with cutting-edge technology, precision, and unparalleled accessibility. Our comprehensive range of services is designed to elevate your repair shop experience and deliver exceptional results. We offer state-of-the-art spray booths, advanced drying robots, versatile preparation bays, efficient infrared and UV lamps, premium LED shop lighting, and a groundbreaking FixLine system that enhances collision repair efficiency. Powered by patented DryTronic infrared technology, we ensure rapid and flawless drying of all paint types, complemented by integrated UV technology for seamless curing of UV coatings from any brand. Our versatile solutions are tailored for passenger, commercial, and electric vehicles, making us the ideal partner for transforming your autobody repair capabilities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 7:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Volkswagen

Reviews (156)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that their vehicles were returned looking brand new or in showroom condition. The professionalism and friendliness of the staff were frequently highlighted, with customers feeling valued and well cared for throughout the repair process. Communication was a strong point, as customers appreciated receiving regular text updates and being kept informed at every stage. Timeliness was also commended, with several customers noting their vehicles were completed ahead of schedule. The spotless, state-of-the-art facility impressed many visitors. A few customers noted delays due to parts availability or wished for more transparency around cost estimates, but these were isolated comments. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to family and friends.
Select to learn more
"... hitting and damaging my car into a good situation leaving my car better than I left it Im definitely recommending you all to anyone I hear who needs a ..." Read more
"The quality of their work is exceptional. I work in the Quality Assurance field and I must ..." Read more
"The repair was made in a timely fashion! The car was returned in amazing condition! Cleaned inside and out! Looked like I just picked it up from ..." Read more
"... throughout the entire process. The shop is spotless, and they did an excellent job on my car. Im very happy I chose Pauls Auto Collision and would ..." Read more
"... it up, it was like nothing ever happened. In fact, the car looked like new—better than it did prior to being hit. Thank you so much!!" Read more
"... results look perfect. What impressed me most was that they finished ahead of schedule! Highly recommend them for anyone needing professional and timely auto ..." Read more
"It was finished earlier than expected"
"Ready a week before expected."
"... guys were excellent- professional, courteous and the work was not only completed ahead of schedule, but is flawless. Although I hope to never see you ..." Read more
"My car was ready exactly when they said it would be."
"They communicated to me every step of the way."
"They kept me informed of the progress during the entire process"
"There was always an open line of communication."
"Very impressed with the turnaround time and how they kept me informed on all levels"
"I was updated through the repair process and they always answered the phone."

My Experience

Looks like i was never there

Likely to Recommend

Repair Quality

Customer Service

Service was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would absolutely recommend Paul’s auto collision

Repair Quality

My car looks way better than it did before I even got into the accident

Customer Service

The shop was very communicative and delivered my car on time and as promised

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Paul’s auto body did a excellent job repairing my vehicle after a accident,the workmanship was excellent want to say thank you to BJorn&Victor…

Likely to Recommend

Repair Quality

Bjorn was fantastic to deal with. First class service from start to finish.

Customer Service

Likely to Recommend

Repair Quality

They did a great job and got my vehicle back to me in reasonable amount of time. Very satisfied.

Customer Service

Returned Clean

Likely to Recommend

Already told a few people about you all!

Repair Quality

I feel so grateful that I was led to your business, from the moment I dialed I knew it was going to be a good decision to work with your team and you all didn’t disappoint! So friendly, knowledgeable and a pleasure to do business with! Thank You again for making a bad situation (someone hitting and damaging my car) into a good situation (leaving my car better than I left it) I’m definitely recommending you all to anyone I hear who needs a reliable, honest and great auto shop! It means the world to me to that you all went above and beyond for me! Thanks again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service excellent technicians

Customer Service

My Experience

5/5 Stars – Exceptional Service! Do Yourself a Favor and Ask for Victor and Bjorn! After discovering a large gash on my car from a parking lot while attending a graduation, I initially went to a shop recommended by my insurance company. That first place completely messed up my appointment and was entirely disorganized. Frustrated, I checked the insurance network again, found Paul’s Auto Collision, and I am so glad I did! From start to finish, the experience was absolutely seamless. When I called, I was thrilled to speak to a real, live professional instead of the usual automated app bots. Victor answered the phone, and he was incredibly professional, personable, and took the time to clearly explain the entire repair process. Because I didn’t have rental car coverage on my insurance, Victor went above and beyond to make sure my car was fixed and returned to me ASAP. Every time I followed up, he was pleasant, attentive, and completely on top of everything. Bjorn was also a fantastic part of the experience—he is another great person who is both highly professional and personable. What a great establishment! Here is what really stood out about Paul's Auto Collision: Rare Customer Service: Victor and Bjorn's stellar, personalized care is the exact reason I chose to give them my business. They are incredibly easy to work with! Flawless Repair: The paint job was a flawless, perfect match for my car's pearl white color. You can't even tell there was ever a gash! Spotless Facility: I was highly impressed by how remarkably clean and organized the shop is. On-Time Delivery: They delivered the car exactly on the promised pickup date! Impeccable Detailing: My car came back looking fantastic—perfectly washed and clean inside and out. Real-Time Updates: They provide actual real-time feedback on the status of your repair, so you are never left guessing. True customer service like this is incredibly rare these days. These guys are great, and I cannot recommend Paul’s Auto Collision enough!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Perfect

Customer Service

You guys were excellent- professional, courteous and the work was not only completed ahead of schedule, but is flawless. Although I hope to never see you again- it was a pleasure doing business.

Likely to Recommend

Repair Quality

I was referred to Paul’s Auto Collision by my regular mechanic after a minor accident where my car rolled backward into another parked vehicle. Victor and Bjorn were pleasant, and accommodating throughout the repair process. I dropped my car off on a Monday and was told the repair would likely take about four days. I ended up picking it up the following Monday, so it took about six business days, which wasn’t too bad. My main concern was the lack of communication regarding the repair estimate. GEICO’s initial estimate was $2,000. When I dropped off my car, I asked for a copy of the repair estimate but was told they didn’t have one for me. When I picked up the vehicle, I learned the final repair cost was approximately $7,300. Although I only had to pay my deductible, I was surprised by the significant increase and would have appreciated more transparency and an explanation of the additional costs during the repair process. Overall, the staff was friendly and the repair work appears to have been done well, but better communication regarding estimates and supplemental charges would have made for a much better experience.

Customer Service

Likely to Recommend

Repair Quality

Amazing service

Customer Service

Likely to Recommend

I will absolutely recommend this place to friends, family, and coworkers.

Repair Quality

I was kept up-to-date on my repairs and was given an accurate vehicle pickup time and date from the jump.

Customer Service

I was updated through the repair process and they always answered the phone.

My Experience

They did a good job! Victor took care regarding rental car and informed us when car repair was completed. Thank you.

Likely to Recommend

All done

Repair Quality

Good job!

Customer Service

Victor took good care!

Likely to Recommend

Repair Quality

Customer Service

My Experience