Paul's Auto Collision

4.9 (168reviews)
98%
585 Commercial Avenue,  Garden City,  NY  11530
Bot
Shop AssistantSparkles

In operation 24 years.

*Experience the Difference in Autobody Innovation* At Paul's Auto Collision in Garden City, we are revolutionizing the autobody repair industry with cutting-edge technology, precision, and unparalleled accessibility. Our comprehensive range of services is designed to elevate your repair shop experience and deliver exceptional results. We offer state-of-the-art spray booths, advanced drying robots, versatile preparation bays, efficient infrared and UV lamps, premium LED shop lighting, and a groundbreaking FixLine system that enhances collision repair efficiency. Powered by patented DryTronic infrared technology, we ensure rapid and flawless drying of all paint types, complemented by integrated UV technology for seamless curing of UV coatings from any brand. Our versatile solutions are tailored for passenger, commercial, and electric vehicles, making us the ideal partner for transforming your autobody repair capabilities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 7:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Volkswagen

Reviews (168)

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Returned Clean

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Great service excellent technicians

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My Experience

5/5 Stars – Exceptional Service! Do Yourself a Favor and Ask for Victor and Bjorn! After discovering a large gash on my car from a parking lot while attending a graduation, I initially went to a shop recommended by my insurance company. That first place completely messed up my appointment and was entirely disorganized. Frustrated, I checked the insurance network again, found Paul’s Auto Collision, and I am so glad I did! From start to finish, the experience was absolutely seamless. When I called, I was thrilled to speak to a real, live professional instead of the usual automated app bots. Victor answered the phone, and he was incredibly professional, personable, and took the time to clearly explain the entire repair process. Because I didn’t have rental car coverage on my insurance, Victor went above and beyond to make sure my car was fixed and returned to me ASAP. Every time I followed up, he was pleasant, attentive, and completely on top of everything. Bjorn was also a fantastic part of the experience—he is another great person who is both highly professional and personable. What a great establishment! Here is what really stood out about Paul's Auto Collision: Rare Customer Service: Victor and Bjorn's stellar, personalized care is the exact reason I chose to give them my business. They are incredibly easy to work with! Flawless Repair: The paint job was a flawless, perfect match for my car's pearl white color. You can't even tell there was ever a gash! Spotless Facility: I was highly impressed by how remarkably clean and organized the shop is. On-Time Delivery: They delivered the car exactly on the promised pickup date! Impeccable Detailing: My car came back looking fantastic—perfectly washed and clean inside and out. Real-Time Updates: They provide actual real-time feedback on the status of your repair, so you are never left guessing. True customer service like this is incredibly rare these days. These guys are great, and I cannot recommend Paul’s Auto Collision enough!

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Perfect

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You guys were excellent- professional, courteous and the work was not only completed ahead of schedule, but is flawless. Although I hope to never see you again- it was a pleasure doing business.

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I was referred to Paul’s Auto Collision by my regular mechanic after a minor accident where my car rolled backward into another parked vehicle. Victor and Bjorn were pleasant, and accommodating throughout the repair process. I dropped my car off on a Monday and was told the repair would likely take about four days. I ended up picking it up the following Monday, so it took about six business days, which wasn’t too bad. My main concern was the lack of communication regarding the repair estimate. GEICO’s initial estimate was $2,000. When I dropped off my car, I asked for a copy of the repair estimate but was told they didn’t have one for me. When I picked up the vehicle, I learned the final repair cost was approximately $7,300. Although I only had to pay my deductible, I was surprised by the significant increase and would have appreciated more transparency and an explanation of the additional costs during the repair process. Overall, the staff was friendly and the repair work appears to have been done well, but better communication regarding estimates and supplemental charges would have made for a much better experience.

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Amazing service

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I will absolutely recommend this place to friends, family, and coworkers.

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I was kept up-to-date on my repairs and was given an accurate vehicle pickup time and date from the jump.

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I was updated through the repair process and they always answered the phone.

My Experience

They did a good job! Victor took care regarding rental car and informed us when car repair was completed. Thank you.

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All done

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Good job!

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Victor took good care!

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Satisfaction guranteed

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I am happy that i had chosen this service provider.

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Excellent customer service and friendly and courteous staff.

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Keep up the good work.

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Highly recommend this shop! Customer service was excellent and their work is professional and top quality.

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The car came out perfect!

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Victor was personable, helpful and knowledgeable. Customer service was excellent from start to finish.

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very excellent job I am satisfied with the work

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excellent job

My Experience

An experience I'll never forget. I'm such overwhelmed with meeting a fantastic group of professionals. They were courteous, and friendly in all all respect. The work environment is unquestionable. On arrival, I thought it was a dealership sale site. I couldn't believe how clean, and well kept of the auto repair shop and the office. What ever was promised and guaranteed were produced. I would definitely recommend Paul's Auto Collision to anyone. Paul's Auto Collision is a Five Star business!

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