Peotter's Auto Body

4.9 (2,980reviews)
98%
186 Broad St.,  Summit,  NJ  07901
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In operation 41 years, 21 years at this location.

Peotter’s Auto Body Inc. was founded in 1985. Since then we have grown into a three floor, state of the art facility, with a separate location specifically designated for aluminum structural and non-structural repairs. We service all makes and models, but specialize in Rivian, Lucid, Land Rover and Jaguar repairs, as such we are factory certified by these companies, and guarantee to return your car to its pre-accident factory specifications. We employ 16 experienced, certified technicians, several who have been with the company for more than 40 years. Our goal has always been to provide our customers with the best possible results by employing the most qualified people, using the latest equipment and providing the best training in the best possible working environment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
Lucid
Rivian Passenger – R1T/R1S
Call
Email

Reviews (2,980)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles were returned in like-new or showroom condition. The communication throughout the repair process stands out as a key strength, with customers appreciating regular text, email, and phone updates at every stage. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. The professionalism, friendliness, and attentiveness of the entire team, including front desk staff and estimators, are repeatedly commended. Customers also appreciate the thorough detailing and cleaning of vehicles upon return. A small number of customers noted areas for improvement, including occasional delays in updates, parts-related delays, and isolated quality concerns, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... with a level of transparency thats hard to find. The quality of the work was outstanding. My Audi A6 looks absolutely flawless—like it just ..." Read more
"1000% satisfied with this outstanding at every level, in every category auto body business."
"Peotters does exceptional work and the office staff is on top of everything and very communicative throughout ..." Read more
"Peotters did a fantastic job on our car. It was ready the same day and they even cleaned the ..." Read more
"The repair quality was excellent and met my expectations."
"Earlier than promised! On a holiday week, just amazing!"
"it was ready earlier than expected. The turnaround time was excellent and exceeded my expectations."
"Peotters did a fantastic job on our car. It was ready the same day and they even cleaned the entire interior and exterior of the car. Everyone ..." Read more
"... pleasantly informative about the whole repair upfront. Did a perfect job and way ahead of schedule." Read more
"The experience was fine. I would have skipped a car rental if I had known it would be done in one day"
"Absolutely. I was informed from start to finish. I have never experienced such thorough communications from any business. This far exceeded my expectations."
"... the team is. Picking up my car today was a breeze; they kept me informed every step of the way and the whole process was truly first class. Getting ..." Read more
"1010 customer service. Communication from day 0 honestly was fantastic! Reminders and callingtexting about where your vehicle ..." Read more
"... The vehicle looks as good as new with no issues. Very good communication throughout the work process." Read more
"Great work on fixing the car. Communication needs a bit of improvement."

Likely to Recommend

Repair Quality

Peotter’s is hands down the best body shop I’ve ever been to. Two Teslas, two perfect jobs. From reception to final return, they are super-professional and accommodating. Really high-end repair job. You would never know it was damaged. They even cleaned it beautifully inside and out before handing it back. I honestly don’t know how their prices stack up against other shops, but considering it was done through insurance it didn’t matter. I wanted the best and I got the best. Thank you Chris and Ursula! You made it really easy.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very expensive

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I had a low speed accident a little while ago that resulted in some pretty significant damage to the driver's side of our 2024 Lucid Air Grand Touring. Peotter's Auto Body & Spa, an official Lucid Body Shop in Northern New Jersey, brought our baby back to factory original condition. While the accident and damage was stressful, the Peotter's team made it seem like nothing happened. The doors, rear wheel, and bottom trim required full replacement but it is impossible to tell. The customer service, installation, paint blending, and care of details was an auto repair experience like none other. We are extremely happy with the results and would recommend them to anyone.

Repair Quality

I had a low speed accident a little while ago that resulted in some pretty significant damage to the driver's side of our 2024 Lucid Air Grand Touring. Peotter's Auto Body & Spa, an official Lucid Body Shop in Northern New Jersey, brought our baby back to factory original condition. While the accident and damage was stressful, the Peotter's team made it seem like nothing happened. The doors, rear wheel, and bottom trim required full replacement but it is impossible to tell. The customer service, installation, paint blending, and care of details was an auto repair experience like none other. We are extremely happy with the results and would recommend them to anyone.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already spread the word about this auto body. They did an amazing job.

Repair Quality

Customer Service

They did an excellent job on my car. Very professional and kind.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I routinely recommend Peotter

Repair Quality

Very professional work at a fair price. No complaints.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I had a great experience with Peotter’s! The staff were very friendly, professional, and helpful and they did a perfect job repairing my Land Rover. Thank you.

Customer Service

All staff were very friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

these guys and gals may be best in the business. great quality, easy to work with. very impressed

Customer Service

great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100% I would recommend Peotters!!

Repair Quality

Overall experience was outstanding! They were professional, communicative, and did a wonderful job!

Customer Service

They were so accommodating around the time constraints that I was under and worked quickly and efficiently to help avoid downtime with my vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My replaced/new passenger side mirror was broken at pickup and makes a distinct whistling sound, that I noticed while driving home on the highway. The new panels from being rear-ended don't fit so well, with noticeable gaps - the car tends to pull to the right - interior truck trim under deck was falling off and i had to align to clip back into place

Customer Service

good, communication could have been faster though

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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