Peotter's Auto Body

4.9 (3,034reviews)
98%
186 Broad St.,  Summit,  NJ  07901

In operation 41 years, 21 years at this location.

Peotter’s Auto Body Inc. was founded in 1985. Since then we have grown into a three floor, state of the art facility, with a separate location specifically designated for aluminum structural and non-structural repairs. We service all makes and models, but specialize in Rivian, Lucid, Land Rover and Jaguar repairs, as such we are factory certified by these companies, and guarantee to return your car to its pre-accident factory specifications. We employ 16 experienced, certified technicians, several who have been with the company for more than 40 years. Our goal has always been to provide our customers with the best possible results by employing the most qualified people, using the latest equipment and providing the best training in the best possible working environment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
Lucid
Rivian Passenger – R1T/R1S

Reviews (3,034)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles were returned looking brand new or showroom condition. The communication throughout the repair process stands out as a highlight, with customers appreciating regular updates via text, email, and phone calls. Timeliness is frequently commended, with numerous customers receiving their vehicles ahead of schedule. The professionalism and friendliness of the entire staff, from front desk to repair team, is repeatedly highlighted. A few customers noted areas for improvement, including occasional delays in updates, vehicles not being ready as initially promised, and isolated quality concerns at pickup, all drawn directly from customer comments.
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"... with a level of transparency thats hard to find. The quality of the work was outstanding. My Audi A6 looks absolutely flawless—like it just ..." Read more
"Peotters does exceptional work and the office staff is on top of everything and very communicative throughout ..." Read more
"1000% satisfied with this outstanding at every level, in every category auto body business."
"Peotter's has been our trusted auto body shop for years and never disappoints. They have an excellent team ..." Read more
"Excellent service, friendly and polite staff, workers that seem genuinely passionate about what they do."
"Earlier than promised! On a holiday week, just amazing!"
"Car was repaired and cleaned beautifully. Thank you !! And ahead of schedule."
"... vehicle I asked how long they thought it would take and they told me 5 days and they were done in exactly 5 days. In and out like a well oiled machine." Read more
"it was ready earlier than expected. The turnaround time was excellent and exceeded my expectations."
"Peotters Auto Body does excellent, timely work. They are very transparent with prices before beginning ..." Read more
"Absolutely. I was informed from start to finish. I have never experienced such thorough communications from any business. This far exceeded my expectations."
"1010 customer service. Communication from day 0 honestly was fantastic! Reminders and callingtexting about where your vehicle ..." Read more
"they kept me informed throughout the process by email and phone calls. Communication was clear and timely."
"Peotters is a very professional, first class operation. I appreciated the ongoing communication through the text messages; the courteous team members I spoke ..." Read more
"... The vehicle looks as good as new with no issues. Very good communication throughout the work process." Read more

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Repair Quality

Customer Service

The lady receptionist is so nice, courteous and knowledgeable.

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My Experience

Peotter’s auto body keeps us update on the repair process frequently, they finish the job two days prior to the estimate time. The front desk personnel are friendly and professional, they arranged the rental car for us too. It was a pleasant experience to work with the team.

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Repair Quality

I had a great experience with Peotter’s. Everyone was professional, friendly, and very responsive. They always took the time to answer my questions and addressed any concerns quickly. Really appreciated how helpful and easy they were to work with. Highly recommend!

Customer Service

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Highly recommended

Repair Quality

All done at the expected highest level

Customer Service

Very professional and efficient

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My Experience

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Repair Quality

The best in the business, you get what you pay for!

Customer Service

Everyone was amazing to work with, very happy

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Professional all the way

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My Experience

Was great working with Tommy - true professional passionate about his work. Great communication, and finished product looks perfect.

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Professionals

Repair Quality

One word. "Professionals"

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Without hesitation I would use again and recommend

Repair Quality

Everyone I dealt with was courteous and professional. Actual body work was excellent.

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Repair Quality

Great customer service and work

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Repair Quality

Excellent communication and the paint and workmanship was great!

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Repair Quality

The car can put looking like brand new again. This is not my first experience with Peotters I have had two other cars repaired here as well.

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My Experience

Excellent work. Very satisfied.

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Repair Quality

Repairs were done with attention to detail.

Customer Service

Customer service was great. Everyone is professional and friendly.

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