Peotter's Auto Body

4.9 (2,994reviews)
98%
186 Broad St.,  Summit,  NJ  07901

In operation 41 years, 21 years at this location.

Peotter’s Auto Body Inc. was founded in 1985. Since then we have grown into a three floor, state of the art facility, with a separate location specifically designated for aluminum structural and non-structural repairs. We service all makes and models, but specialize in Rivian, Lucid, Land Rover and Jaguar repairs, as such we are factory certified by these companies, and guarantee to return your car to its pre-accident factory specifications. We employ 16 experienced, certified technicians, several who have been with the company for more than 40 years. Our goal has always been to provide our customers with the best possible results by employing the most qualified people, using the latest equipment and providing the best training in the best possible working environment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
Lucid
Rivian Passenger – R1T/R1S

Reviews (2,994)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team was communicative. I liked the text updates. I also liked that the car was detailed after service.

Likely to Recommend

For a person like myself, who is interested only in the quality of the job, not the time required, I would rate Peotters a 10. However, for a person such as my daughter, who would want the car back faster i would rate Peotters lower. Of course, she would want the car to be safe to drive. In my case, she would have preferred that not all of the dings were fixed so she could have gotten the car back faster.

Repair Quality

A large branch had fallen on my car. The back window was gone and there were many dings on my car. Peotters did an outstanding job repairing the car.

Customer Service

The customer service was excellent. I worked mainly with Matt.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was excellent.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

All good

Returned Clean

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

When I was told my truck was ready, I came to pick it up then when I got there the fender flares were not attached properly and I was told that they did not have to be removed. This was a lie because on the original work order it clearly showed that the fender flares had to be removed to properly fix my bumper. I also noticed that the bumper was not properly finished. The paint was not smooth at all. The worker said they will have to buff it smooth. This tells me that no one looked over my truck before telling me it was ready. Then I was told that my windshield had a large crack in it. I dropped my truck off with no windshield damage. I was told the heat did it. That sounds quite unbelievable. So, I was told that I had to buy a new windshield which I did. When I tried to talk to the manager about my experience I was told he did not want to speak with me. Horrible customer service. I was a return customer but after this experience I will no longer use Peotter's again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took a while to get the parts, but once they had them it went quickly.

Customer Service

Chris was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My adjuster Matthew was great. Communication did drop off when he was away. Would suggest a specific contact be assigned in that instance. Everyone was very nice. Did not like the AI companion in texts

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have recommended you via Facebook to multiple people

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I dealt with drew from start to finish.And he was amazing, kept me informed every step of the way answered all of my questions.And was very professional.

Returned Clean