Performance Service & Parts

4.9 (1,102reviews)

100%

(914) 693-1800

397 Broadway, Dobbs Ferry, NY 10522

100%

See Photos

397 Broadway
Dobbs Ferry, NY 10522

Get Directions Website Email

About Performance Service & Parts

See Photos

397 Broadway
Dobbs Ferry, NY 10522

Get Directions Website Email

In operation 32 years.

WHY CHOOSE US We are a highly respected Westchester auto repair facility with an in house parts department and an I-CAR gold class auto body shop on our premises. We specialize in offering our customers a level of service rarely found in any service industry. We offer estimates on all work performed and we will gladly explain in detail what your vehicle needs to perform properly and safely. Being ASE certified, it guarantees you the very highest level of service and expertise. High rated reviews from customers We provide new offers & discounts Our team are Specialists in their work We give 1 year warranty on auto repairs All brands of vehicles are serviced 100% Customer Satisfaction

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,102)

Sort By:
Newest
Rating

972 Customers Rated

5 Stars

78.8% Complete

(868)
4 Stars

7.1% Complete

(78)
3 Stars

1.5% Complete

(16)
2 Stars

0.3% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.5% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's exceptional service quality, with many highlighting excellent workmanship that makes vehicles look like new. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process via calls, texts, and emails. The team demonstrates professionalism, responsiveness, and thorough explanations of work needed. Timeliness is another key positive, with many repairs completed early or exactly as promised. Customers frequently mention the friendly, helpful staff and seamless insurance coordination. The cleaning service provided with repairs is particularly appreciated. Many customers are repeat clients who highly recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Superior service and worksmanship! Everyone on the Performance team is talented, professional, responsive, ..." Read more

"... inconvenience for the customer while ensuring the highest quality repair. We really appreciate that they keep us updated on the status of repair so that ..." Read more

"They are always smart and careful. They have wonderful people skills and are the very best with ..." Read more

"Fabulous service and workmanship!"

"Thank you so much for repairing my car and even cleaned it so nicely!!"

"Communication was excellent and the car was done a few days early as well!"

"Even earlier than promised"

"The vehicle was ready when promised. No delays, no excuses. Now thats refreshing!"

"The whole team at Performance are excellent. Repaired my car on time and on budget. They kept me posted through every step of the process. I highly ..." Read more

"All repairs were completely beautifully and earlier than originally expected."

"Yes! Throughout the process, I was kept informed via text and phone calls."

"... highest quality repair. We really appreciate that they keep us updated on the status of repair so that we don't have to wonder when our car will be ..." Read more

"... entire process working with you has been terrific. Excellent communication re the quote, collaborating w my insurance and timeliness of repair has been ..." Read more

"... excellent. Repaired my car on time and on budget. They kept me posted through every step of the process. I highly recommend Performance for all repairs." Read more

"Excellent work and service and communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Superior service and worksmanship! Everyone on the Performance team is talented, professional, responsive, ..." Read more

"... inconvenience for the customer while ensuring the highest quality repair. We really appreciate that they keep us updated on the status of repair so that ..." Read more

"They are always smart and careful. They have wonderful people skills and are the very best with ..." Read more

"Fabulous service and workmanship!"

"Thank you so much for repairing my car and even cleaned it so nicely!!"

"Communication was excellent and the car was done a few days early as well!"

"Even earlier than promised"

"The vehicle was ready when promised. No delays, no excuses. Now thats refreshing!"

"The whole team at Performance are excellent. Repaired my car on time and on budget. They kept me posted through every step of the process. I highly ..." Read more

"All repairs were completely beautifully and earlier than originally expected."

"Yes! Throughout the process, I was kept informed via text and phone calls."

"... highest quality repair. We really appreciate that they keep us updated on the status of repair so that we don't have to wonder when our car will be ..." Read more

"... entire process working with you has been terrific. Excellent communication re the quote, collaborating w my insurance and timeliness of repair has been ..." Read more

"... excellent. Repaired my car on time and on budget. They kept me posted through every step of the process. I highly recommend Performance for all repairs." Read more

"Excellent work and service and communication"

John (BMW owner) reviewed 8/3/26

Karen (Honda owner) reviewed 7/29/26

Paola (Subaru owner) reviewed 7/23/26

Cynthia (RAM owner) reviewed 7/23/26

Elizabeth (Ford owner) reviewed 7/19/26

I've used Performance a few times now, and each time I've been impressed by the communication and service. Everyone is friendly, and I'm always kept in the loop about progress. And the pricing is fair, as well!

Joseph (Kia owner) reviewed 7/14/26

All repairs were completely beautifully and earlier than originally expected.

Lucas (Subaru owner) reviewed 7/7/26

John (Subaru owner) reviewed 6/26/26

Couldn’t be happier with our experience. Thank you!

Performance was responsive and kept us updated.

Dennis (Mercedes-Benz owner) reviewed 6/17/26

The accident was right before a holiday, I appreciate that you were very direct about the status of the car and when you would get the work done, and you delivered the car about a week earlier than i expected. the car repair looks fantastic

Carles (Volkswagen owner) reviewed 6/17/26

Joe (Subaru owner) reviewed 6/14/26

Darriel (Hyundai owner) reviewed 6/12/26

The car looks great.

I worked with Luis who was super responsive and professional. He answered my questions knowledgeably, and in a timely manner. He also kept me updated on timing of my repairs. The repairs are done perfectly and the car looks great!

Jerrold (Audi owner) reviewed 6/4/26

John (Toyota owner) reviewed 6/3/26

Good

Laura (Kia owner) reviewed 5/22/26

Nerci (Honda owner) reviewed 5/15/26

My car was ready on time and the degree of professionalism was beyond what I expected. I highly recommend this shop.

Juri (Volvo owner) reviewed 5/14/26

Thank you so much for repairing my car and even cleaned it so nicely!!

Marhorie A (Toyota owner) reviewed 5/14/26

Joan (Lexus owner) reviewed 5/12/26

Dwayne (Kia owner) reviewed 5/11/26

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view more shops in: Dobbs Ferry | 10522

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Performance Service & Parts

About Performance Service & Parts

Reviews (1,102)

972 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0