Performance Service & Parts

4.9 (1,117reviews)
100%
397 Broadway,  Dobbs Ferry,  NY  10522

In operation 32 years.

WHY CHOOSE US We are a highly respected Westchester auto repair facility with an in house parts department and an I-CAR gold class auto body shop on our premises. We specialize in offering our customers a level of service rarely found in any service industry. We offer estimates on all work performed and we will gladly explain in detail what your vehicle needs to perform properly and safely. Being ASE certified, it guarantees you the very highest level of service and expertise. High rated reviews from customers We provide new offers & discounts Our team are Specialists in their work We give 1 year warranty on auto repairs All brands of vehicles are serviced 100% Customer Satisfaction

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,117)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting exceptional workmanship, thorough cleaning of vehicles post-repair, and results that left cars looking brand new. Communication was a standout strength, with customers appreciating regular updates throughout the repair process and clear, knowledgeable responses to their questions. Timeliness was frequently commended, with numerous repairs completed on or ahead of schedule. A few customers noted that delays in communication when timelines shifted would further enhance the experience. Overall, the shop earned strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to others.
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"... the Performance Auto Body's service, in terms of quality of repair, promptness, professionalism and general courtesy and considerateness. The professionals at Performance ..." Read more
"They take care of their customers above and beyond, which is why they have such a large population of ..." Read more
"great skill and efficient quality and care to repairs and good communication."
"... the repairs. The repairs were completed on time. The quality of the repairs is excellent." Read more
"The repair itself was excellent, thank you! The staff also did an truly amazing job cleaning ..." Read more
"... car and when you would get the work done, and you delivered the car about a week earlier than i expected. the car repair looks fantastic" Read more
"The vehicle was ready when promised. No delays, no excuses. Now thats refreshing!"
"The repair was handled very efficiently, with as little time in the shop as possible."
"Early! They were very accommodating!"
"Even earlier than promised"
"... Auto Body was like a first class service provider. Clear and consistent communication, I knew exactly what was happening and there was always a knowledgeable ..." Read more
"... entire process working with you has been terrific. Excellent communication re the quote, collaborating w my insurance and timeliness of repair has been outstanding. ..." Read more
"... highest quality repair. We really appreciate that they keep us updated on the status of repair so that we don't have to wonder when our car will be ready." Read more
"... Performance a few times now, and each time I've been impressed by the communication and service. Everyone is friendly, and I'm always kept in the loop about progress. ..." Read more
"Excellent work and service and communication"

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I always recommend Performance

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Carl and his team helped me out from beginning to end. Luis kept me up to date every day on timing as well as specifics of what was being done to service my car. He also communicated with my insurance company throughout the process so there were no surprises. Overall, the best of the best- couldn’t ask for a better team!!

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I'm very happy with the the staff and the work done they really work with me and they were very attentive to any issues I had I will recommend you guys to everyone I know who needs body work

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My Experience

The car looks brand new! Thank you for the fine work and warm service.

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Excellent service great Manager Luis.

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Scheduling, service quality, and communications were excellent

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My Experience

Performance was very proactive during the entire process and kept us very well informed

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We are very happy & thankful for your service

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My Experience

Fast, promises kept. No complaints, job well done and the car looks like new!

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My Experience

I've used Performance a few times now, and each time I've been impressed by the communication and service. Everyone is friendly, and I'm always kept in the loop about progress. And the pricing is fair, as well!

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