Petersen Body Shop Inc
Petersen Body Shop is a family-owned business and trusted name since 1951 in the Kalamazoo and Portage, MI area. Our friendly staff and highly skilled technicians strive to perform the best auto body repair work in Michigan. We consider our customers family, and that’s why we provide every customer with the best value and service, every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job, workmanship, schedule, and communication.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had a friend who had her car repaired by Peterson many years back, I drove her there to pick it up. She spoke highly of Peterson and the location is also good for us. Have used a place out Stadium Dr that also did a great job but this was more convenient for us living in the Winchell neighborhood.
Repair Quality - 5.0/5.0 -
Great job from the estimate to the pick up. It was finished two days early. Looks beautiful.
Customer Service - 5.0/5.0 -
Very fine service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My van looks beautiful. Better than NEW.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like I said they did everything they said they were going to do in the time frame they said they were going to do it cost was the exact same as the quote so I would recommend them to everyone
Repair Quality - 5.0/5.0 -
Truck looks great The paint match's perfect they use OEM parts the front bumper looks good it's in line really well very very happy and it was quick to be done too then take very long I appreciate them and it was an easy process dropped it off week later and picked it up thank you I'd recommend them to anybody and I drive a Ford F-150 that's blue which isn't always an easy color to match perfectly but they did it
Customer Service - 5.0/5.0 -
Pearsons were very helpful they answer the phone first second ring always and their time schedules that they tell you or what they tell you overall a great experience
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nice people to work with.
Repair Quality - 4.5/5.0 -
When I brought the car home, I noticed there was a hiccup with the locking mechanism on the passenger door that was repaired. I brought it back and the hiccup was fixed promptly.
Customer Service - 4.5/5.0 -
Everyone was very pleasant. The wait time on repairs was a bit of a guesstimate and I ended up calling to check in a couple times.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sorry it took so long to respond. I, unfortunately, didn't get a chance to put my car through the car wash before the accident happened, so I very much know how good of a job you did, because everywhere you fix something my car looks like brand new. If it wasn't for the dirt on the rest of my car I wouldn't be able to tell it was even in an accident. Thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the way my car was done you definitely get a 10 you was nice and listen to my concerns about other issues I had on the vehicle
Returned Clean
Likely to Recommend - 5.0/5.0 -
Alwayd
Repair Quality - 5.0/5.0 -
Excellent work and I was amazed how quickly they had the work done!!
Customer Service - 5.0/5.0 -
Excellent work!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always
Customer Service - 5.0/5.0 -
Great as always
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used Petersen's before and have been very satisfied with the quality of their work. I was very satisfied once again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job, looks like nothing happened. You're the best.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I only take my car to Petersen’s. Greg is the best. Thanks for getting her done so fast.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got us in for a quote same day as we called. Got appointment for the repair and work got done in a very timely manner. Work was excellent and staff was great.
Customer Service - 5.0/5.0 -
Got us in for a quote same day as we called. Got appointment for the repair and work got done in a very timely manner. Work was excellent and staff was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Peterson was respectful and supremely professional. The work on our Honda Pilot turned the exterior into like new condition. The pricing, in my opinion, was fair and honest.
Customer Service - 5.0/5.0 -
The team at Peterson was respectful and supremely professional. The work on our Honda Pilot turned the exterior into like new condition. The pricing, in my opinion, was fair and honest.