Phil's Body Works Hewlett Inc.

4.9 (2,050reviews)
98%
1623 Broadway,  Hewlett,  NY  11557

In operation 61 years, 49 years at this location.

Phil's Body Works is a family owned auto repair business that has been serving the community since 1976. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,050)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional repairs, and outstanding communication. Many highlight that vehicles were returned in pristine, like-new condition, with staff going above and beyond expectations. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule, even during challenging weather conditions. The team is frequently commended for handling insurance coordination seamlessly and keeping customers informed throughout the repair process via text updates. A few customers noted isolated concerns, including missing parts or decals, inconsistent communication on repeat visits, and one instance of an unexpected scratch, as areas they felt could be improved.
Select to learn more
"Customer service was outstanding. Everyone was friendly, responsive, and genuinely cared about doing the ..." Read more
"Without a doubt absolutely amazing work. Customer service excellent. Definitely would recommend to friends and family. ..." Read more
"... Grand Cherokee was completed in a fast timely manner, pristine, flawless, condition! Was very satisfied with the service and quality of work performed." Read more
"They simplified the whole process. My vehicle was repaired promptly and professionally. I would recommend Phils ..." Read more
"Excellent customer service and work as usual"
"My vehicle was ready in half the time originally scheduled."
"Despite the weather conditions with heavy snowfall the vehicle was ready ahead of time"
"Delivered before promised! Thank you!"
"Outstanding work, finished well before the projected time. My car looks brand new!"
"It was ready in one week. I never expected it so soon since they are very busy especially with all the ..." Read more
"Great ongoing communication"
"... was great. The job was done very quickly and I was kept up to date the entire time in a friendly and courteous way." Read more
"... car. Finished on time and was definitely helpful and updated me every step of the way." Read more
"I received no updates during the time. My car was at Phil‘s."
"Received status via text."

My Experience

Scott handled my claim from start to finish. Car came out perfect with absolutely no problems.

Likely to Recommend

Repair Quality

Unfortunately I have used Phil's Autobody numerous times but each time they have been didligent, easy to work with and they do an amazing job repairing my cars.

Customer Service

Returned Clean

My Experience

My Experience

Vehicle looks great and was ready sooner than I expected thank you for excellent service

My Experience

There is simply no auto body repair business anywhere that compares with Phil’s. Don’t think about bringing your car anywhere else. They’re just the best. Hands down.

Likely to Recommend

Repair Quality

Customer Service

Without a doubt absolutely amazing work. Customer service excellent. Definitely would recommend to friends and family. YOU GUYS ROCK!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Excellent Job Well Done !!

My Experience

Great service fantastic work great people

My Experience

We always bring our cars to Phil’s when they need bodywork. Always professional and so helpful. Their staff is amazing and their work is excellent. As my husband says “ you can’t tell there was ever any damage to your car and it looks great!”

My Experience

Great job as always and completed as promised

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Phil’s auto body for over 25 years and they’ve never disappointed always excellent quality work.

Customer Service

Scott really worked with us to accommodate us while we were getting ready to go to Europe on a trip. They had to get the car done Simonized and they even offered to deliver it to my sister‘s house nearby. It didn’t come to that but if it wasn’t for Scott, I would’ve really been stressing out. Thanks Scott for everything you do.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent. Very professional.

Customer Service

Always answer and return calls

Returned Clean

My Experience

I'm not happy because they fixed the damage but I found a big scratch on passenger rear side and I forgot to take video an take pictures when I brought

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend my friends. My relatives for this is an excellent body shop. My score is aI would recommend my friends. My relatives for this is a excellent body shop. My score is a A+. Way above satisfaction.10

Repair Quality

Customer Service

My experience with this magnificent body shop everything was excellent communication giving me back my vehicle in excellent condition clean it looked like nothing had ever happened to it. The people are Curtis concern about me making sure everything is working out for my good especially the owner Rich. no one wants to get an accident, but if it must happen, this is the best place to take your vehicle to. I say this with a grateful and sincere heart your truly Shelley Bruce .

Returned Clean