Phoenix Collision

5.0 (536reviews)
100%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (536)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text updates throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also commend the thorough cleaning of vehicles inside and out upon completion. A few customers noted minor issues such as improper tire inflation, delays due to parts availability, and small items needing follow-up, as mentioned directly in their feedback.
Select to learn more
"... in under estimate matched the paint to perfection. Done on time. Entire process from estimate to pick up was 6 days, not too shabby!!!" Read more
"Professional, courteous, great communication and a beautiful job completed ahead of schedule."
"... than expected to parts, due to dealership delays. Car was about 5 days late of being completed from entail date." Read more
"Was a mix up because verballybwas told it would be ready a day earlier but it ended up being an extra day."
"I absolutely loved Phoenix Collision. They communicated thoroughly and went over all details repair was an auto insurance claim and they made ..." Read more
"Excellent communication regarding insurance claim, parts, and progress! The quality of the work is spectacular - everything ..." Read more
"Exceptional service ! Great communication and customer service - and my car looks amazing ! Would definitely recommend!"
"You guys are absolutely fantastic! Great customer service, clear communication, fair pricing and always going the extra mile to deliver. Would ..." Read more
"... service and the honesty about the cost of repair. I was notified of an additional cost not at the fault Phoenix. Very satisfied" Read more

My Experience

So satisfied my car looks brand new... I'm so very happy with the service at Phoenix Collision I'm not hoping to be back but will gladly recommend their services Thank you for your wonderful services

My Experience

My Experience

Great service with a speedy repair. Work looks clean and professional as expected. I’m satisfied with the work done and will choose phoenix for all future work.

My Experience

high-quality work performed on vehicle with everything on schedule start to finish.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job and had it back to me a couple days early. Also cleaned up the inside can’t beat it.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks wonderful and will be happy to use them for any other repairs or cleaning needed.

Likely to Recommend

Used before

Repair Quality

Customer Service

Car came out looking wonderful

Returned Clean

Likely to Recommend

Repair Quality

Easy to work with, repair was done fairly quickly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys are great!

Customer Service

My Experience

This place is phenomenal. You can tell they truly care about their customers. They’ve fixed my car a few times now and I’ve had an excellent experience every time!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice people!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was done super fast and with constant communication! Everyone was very nice and professional. We appreciate yall!

My Experience

Thank you very much for the great work. Ya'll always do a great job!

My Experience

Great service and communication. !!

Likely to Recommend

Repair Quality

Very professional and competent.communication was excellent!!

Customer Service

Customer Service was outstanding!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service and very friendly staff. If I ever need more work I will go there

Customer Service

Returned Clean

My Experience

Customer service and the honesty about the cost of repair. I was notified of an additional cost not at the fault Phoenix. Very satisfied