Phoenix Collision

5.0 (496reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (496)

My Experience

Appreciate the text updates.

My Experience

Loved how they kept me posted

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Phoenix did a fantastic job on my hail damaged car. They even got me in and out earlier than originally projected. I highly recommend them.

My Experience

Like it didn’t happen, only better because it was clean!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service and interaction. I’ve used them multiple times and have never been disappointed. They have repaired back to original condition. If there is a concern they are quick to address with no hassles. They’ll be my go to for years to come.

Likely to Recommend

This is our 2nd time using Phoenix and while the reason we need their service is usually not a fun reason, they have been very easy to work with and accommodating both times.

Repair Quality

The process of getting an estimate and completing the repair was easy and convenient and they finished earlier than expected. The repair job also looks great!

Customer Service

The staff is very friendly and easy to work with.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

2nd time using Phoenix Collision and from the office staff to the auto body shop, all do a great job!

Likely to Recommend

Great job!

Repair Quality

Great job! Phoenix always does quality work!

Customer Service

Great customer service!

Returned Clean

My Experience

You were all very easy to work with. Thanks for doing a great job.

My Experience

It looks great! Thank you!!

My Experience

Everyone was pleasant & clear about work. Work was completed in less than 4 days, & the car looks amazing!

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Repair Quality

Customer Service

Likely to Recommend

100%. This is the ONLY place I'll ever use again!

Repair Quality

It was great, I loved the communication throughout the entire process and Phoenix Collision, along with my insurance company, really made this a breeze! Auto body repair is a service you don't want to have, but if you have to have it done, Phoenix Collision is the first — and only — place I will turn to from now on. Bravo!

Customer Service

The people were fantastic. Even when I came back the next day with a question about my hood, it was a quick fix (less than five minutes) and the guy was HAPPY to help. I mean happy. It was 4:45, he gets off in 15 minutes and instead of acting antsy to leave, he was very kind, patient and explained the entire process and how simple of a fix it was.

Likely to Recommend

Repair Quality

Truck looked just like it was never in a crash.

Customer Service

Did a good job letting me know what was going on as the project was being done.

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Returned Clean