Phoenix Collision

5.0 (498reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (498)

My Experience

Quick & courteous service! Excellent repair job as well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys do a great job every time I get work done at your place.

My Experience

Very easy to work with. Great job.

My Experience

My car is so clean, inside and out, and it looks like there never were any scrapes or dents. Good as new. Thanks!

My Experience

The employees are very good communicators and very friendly. Both very much appreciated. Love the text updates!

Likely to Recommend

Repair Quality

Customer Service

Everyone is always very nice and helpful. Everyone we have had contact with seem to be very knowledgeable and that is a relief to customers.

Returned Clean

My Experience

Really appreciated the frequent communication on the progress of my car! The repairs look amazing and my car was completely clean when I picked it up! Job well done!!

Likely to Recommend

Repair Quality

Really appreciated the text updates to keep me informed of their progress and when the car would be done. The repairs were awesome and when I picked up the car it was completely cleaned on the inside and outside! Highly recommend their services!

Customer Service

Returned Clean

My Experience

Everyone was extremely nice. The quote was accurate and the job was completed when it was supposed to be. Our experience was above and beyond expectations.

My Experience

Thank you, would not trust anyone else with the work.

My Experience

Loved the fast, efficient and high quality repair.

Likely to Recommend

Repair Quality

Great service and thorough repair. Loved their constant communication and updates.

Customer Service

Great service and thorough repair. Loved their constant communication and updates.

Returned Clean

Likely to Recommend

Repair Quality

Amazing work done, was very pleased.

Customer Service

Very nice, felt very welcome and taken care of.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The lady at the front desk is absolutely amazing.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The car looks beautiful. Carolyn was my main point of contact & she was very helpful & gracious. I will recommend Phoenix Collision to all my friends. PS she deserves a raise.

Likely to Recommend

Repair Quality

Carolyn was the only person I dealt with & she was very helpful

Customer Service

Carolyn provided top notch customer service.

Returned Clean

My Experience

You were prompt with the repair, great with sending updates along the way, and did a good job. Thanks!

Likely to Recommend

Repair Quality

A repair shop that has integrity and solid employees. Highly recommend!

Customer Service

Excellent!

Returned Clean