Phoenix Collision

5.0 (494reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (494)

Likely to Recommend

Repair Quality

Making the best of a bad situation is never easy however Matt and his team at Phoenix are always friendly and helpful. They make the process of dealing with insurance painless and simple and have always repaired my vehicles very well in a timely manner. I would highly recommend them to anyone in need of autobody work

Customer Service

Returned Clean

My Experience

Everyone that I interacted with at Phoenix was friendly and extremely helpful. They went above and beyond to make me happy and did a great job on the repair.

Likely to Recommend

Everyone I have referred has thanked me for the referral

Repair Quality

Great job. My truck looks new. You exceeded my expectations again.

Customer Service

Did a great job in keeping me informed on the status of repairs

Returned Clean

My Experience

Good service 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Kept us updated on progress

Customer Service

Friendly and informed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have on occasion.

Repair Quality

Very nice job.

Customer Service

The staff ate very personable and friendly and their communication skills are top notch.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

At the start beginning with Carolyn at the front desk…top customer service! Very pleased. Car looks awesome. Like nothing happened!

Customer Service

See prior comments!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Only thing I noticed is my check engine light was still on after picking up vehicle. Besides that I very satisfied with the car repairs. Thank you Phoenix Collision Team

Likely to Recommend

I rarely make recommendations either for or against an entity.

Repair Quality

Customer Service

Returned Clean

My Experience

I brought my SUV into Phoenix Collision recently with rear-end damage after being hit at a stop light. From beginning to the end, they were courteous & professional. They assessed the damage, provided an estimate, scheduled the repair and kept me updated through the entire process while it was being fixed. When I got my SUV back, you couldn’t tell I had been involved in an accident. Everything looked great. They also detail cleaned both the inside & outside of the vehicle. Honestly, the SUV looks better now than it did before I brought it to them! I highly recommend them!!

Likely to Recommend

If your vehicle needs repaired, Phoenix Collision is the place to go!

Repair Quality

Can’t even tell it was in an accident

Customer Service

Professional, courteous, & kept me updated through the whole process. Caroline was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have already shared my experience with friends.

Repair Quality

Looked good as new and quick turn around time.

Customer Service

The office faces were all smiles and answered all of my questions.

Returned Clean