Phoenix Collision

5.0 (493reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (493)

My Experience

Refinishing work was immaculate. There were some gaps around the base where the antenna meets the roof. I appreciate that they took the time to explain to me that there is a second gasket inside the antenna housing that keeps water out even if the antenna itself has some gaps around the mount where the roof was slightly dented from my wife's accident with our garage door

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice and helpful.

Returned Clean

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Repair Quality

You did a good job

Customer Service

Good

Returned Clean

My Experience

Very professional staff that are dedicated to their customers and servicing/repairing their vehicles. I appreciate their hard work.

My Experience

They are GREAT!! They kept me updated and let me know every step of the way on the progress of my car. They were great with handling the insurance, too. Very very friendly there. I hope I do not need a body shop again, but if I do, this is definitely where I will go!

My Experience

The entire experience with Phoenix Collision was great! The staff were friendly and very helpful with all questions that I had. They took time to explain the entire process and kept me updated. Will certainly recommend them for others in need of their services. Thank you Phoenix!

Likely to Recommend

Repair Quality

Entire experience was great as was the staff

Customer Service

Returned Clean

My Experience

Likely to Recommend

Fast and friendly service!

Repair Quality

Customer Service

Very easy to work with and fast turnaround of vehicle repair.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair work looks beautiful. Customer service was excellent. Staff offered to stay late to make sure I was able to pick up the car since I wasn’t sure if I could make it by closing. Although it ultimately wasn’t needed, I very much appreciated the thoughtful and personable attention.

My Experience

I appreciated the updates.

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Repair Quality

Customer Service

Returned Clean

My Experience

I thought that the whole operation was efficient and well organized. All of the employees I dealt with were knowledgeable and friendly. The repair work itself was skillfully done. I think the text messages with updates on the progress of the repairs is a good idea. Overall I was very pleased with the experience. I will certainly recommend Phoenix to anyone who needs auto body repair work done. Thank you!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Looks like they did a great job and very friendly staff.

Repair Quality

Customer Service

They were awesome about changing our scheduled appointment date when we weren’t able to keep it at the last moment.

Returned Clean

My Experience

This is the second time I've had to use Phoenix to repair my Subaru (I've been rear-ended twice). My car has come back looking as good as new. Everyone was friendly and communication was great!

Likely to Recommend

Repair Quality

My car looks fantastic!

Customer Service

Communication was great!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Great work completed, and quickly. The entire team was helpful, informative and kind.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean