Phoenix Collision

5.0 (493reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (493)

Likely to Recommend

Repair Quality

Great service from start to finish!!! Workmanship is A1. TRUCK was cleaned when I retrieved it. Looks great! Thanks Chase

Customer Service

Friendly

Returned Clean

Likely to Recommend

Repair Quality

Whoever took the headliner out broke it in two spots. Maybe you should talk to whoever that was and tell them not to break parts in the interior of your customers vehicles. Sometimes you have to slow down and rethink when you don't know exactly what you are doing.

Customer Service

Typical business cordially.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm very pleased with the way the truck turned out. Thank you

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If insurance is paying it is a definite, otherwise body shop pricing is expensive and hard to gauge

Repair Quality

I was honestly extremely impressed by the work done by this place. My paint wasn’t easy to match and the frame had been bent; only thing more surprising was my insurance not just totaling it

Customer Service

Pretty nice and easy to understand most of the time, I guess depending on how niche of what my vehicle needs it can get hard to explain

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Their communication was great and they made it super easy to work with insurance.

My Experience

Great customer service and workmanship!

My Experience

The side molding looks great - quality workmanship! It was completed in a timely fashion. Excellent work!

My Experience

Not good

Likely to Recommend

Definitely recommend

Repair Quality

Very professional and provided updates all through out the process. The final restoration was spot on can tell where the damage was

Customer Service

Very professional polite and patient.

Returned Clean

My Experience

I feel like that Phoenix collision was able to accurately and adequately determine when my car was gonna be ready and what it was going to take to fix it. They updated me appropriately and when I picked up my car this evening I felt very good about picking it up. I felt like it had been repaired appropriately. The ladies at the Offic area were very considerate and cordial and never made me feel like I asked too many questions. Very easy to work with.

My Experience

Likely to Recommend

Repair Quality

Outstanding service and personal care

Customer Service

Returned Clean

My Experience

Appreciate the text updates.

My Experience

Loved how they kept me posted

Likely to Recommend

Repair Quality

Customer Service

Returned Clean