Planet Auto Body

4.9 (1,657reviews)
99%
2421 Iorio Street,  Union,  NJ  07083

In operation 36 years, 6 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,657)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new or factory condition. The team is widely recognized for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular status updates via text and calls at every stage. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional communication delays, minor quality issues such as color mismatch or improperly reinstalled parts, and isolated concerns about follow-through on commitments. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... the door until the minute I received my car back, every employee at the body shop was warm, welcoming and provided the best customer support. I was always ..." Read more
"... experience with Planet Auto Body was excellent. They were very professional and kept me updated throughout the entire process of repairing my vehicle after my accident. The service ..." Read more
"The entire staff was very professional, and the work done on the car was excellent. I would recommend them to anyone."
"... experience with Planet Auto Body Shop. They did an amazing job repairing my vehicle and completed the work within a very reasonable timeframe. When I picked it up, it looked like a brand new ..." Read more
"Outstanding service and repair. Top notch quality and customer service. I highly recommend"
"... accident. The service was not only prompt, but they even completed the repairs before the estimated date, which I truly appreciated. They made sure everything was done properly and ..." Read more
"... staff, fast processing, and EXTREMELY fast repair! I brought the car on Tuesday morning, and Friday after 7pm I received a call that the car is ready. Picked it up Saturday morning." Read more
"The projected date was 1215 so I was so excited to get a call on 1211 saying the vehicle was ready for pick up. The detailing ..." Read more
"They did a great job and repaired my car earlier than the expected timeline. The car looks great."
"i am told i will need to bring the car back again to have the paint sanded down, but this hasn't been scheduled yet."

My Experience

Mark very professional and made the whole process seem less and stress free.

Likely to Recommend

Repair Quality

Customer Service

Thank you for your hard work.

My Experience

My Experience

Mark G and Paul guided me threw the whole process, great work ! It is bad enough to have an accident with a new car, but planet Honda made it new again. And in great time. It's a mistake if you go anywhere else. It's done right, and with the right parts.

My Experience

Very professional,excellent work. Mark was easy to contact and answer my questions πŸ˜€ My car looks brand new after the repair! Thank you so much!

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Returned Clean

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My Experience

I was very happy with the work done, TBH like BMW been robbing me, planet auto opened my eyes, to customers service

Likely to Recommend

Repair Quality

Mark was the best and made me want to do business here again if I ever need more work done (hopefully I won't lol). But seriously, real stand-up guy. He gave me sound advice on if I should do certain upgrades and repair to my vehicle.

Customer Service

The customer service was great. I forgot her name, but the lady at the front desk with the heavy Italian accent was great. 10/10

Returned Clean

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Fausto provided excellent service.

My Experience

There is significant color mismatch. The differences are quite visible.

My Experience

Team made a very stressful situation into a breeze. Very professional and friendly! Job well done

My Experience

Great experience. Thanks to Mark and Jennifer for guiding me thru the process & patiently answering questions. Excellent repairs completed quicker than anticipated. Wonderful customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From the very moment I walked through the door until the minute I received my car back, every employee at the body shop was warm, welcoming and provided the best customer support. I was always kept abreast of the status of my vehicle and well informed every step of the way. This was absolutely the best experience I have ever received.

Customer Service

Returned Clean

My Experience

I had an incredible experience with Planet Auto Body Shop. They did an amazing job repairing my vehicle and completed the work within a very reasonable timeframe. When I picked it up, it looked like a brand new car right off the lot! Highly recommend them for their excellent quality, efficiency, and professionalism.