Planet Auto Body

4.9 (1,640reviews)
99%
2421 Iorio Street,  Union,  NJ  07083

In operation 36 years, 6 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,640)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles were returned looking brand new or better than expected. The level of professionalism and friendliness of the staff is frequently highlighted, with customers feeling well cared for throughout the process. Communication stands out as a key strength, as customers appreciated receiving regular text and call updates at every stage of the repair. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of the promised date. A few customers mentioned minor concerns such as occasional communication delays, a lost item, and isolated quality touch-up needs, but these were largely resolved promptly. Overall, the shop earns strong recommendations from its customers.
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"My experience with Planet Auto Body was excellent. They were very professional and kept me updated throughout ..." Read more
"The entire staff was very professional, and the work done on the car was excellent. I would recommend them to anyone."
"This is not my first visit to Planet Auto Body, and there are zero issues with repairs they did so far."
"Outstanding service and repair. Top notch quality and customer service. I highly recommend"
"They offer excellent service, honesty, and high-quality work."
"... my accident. The service was not only prompt, but they even completed the repairs before the estimated date, which I truly appreciated. They made sure everything ..." Read more
"The vehicle was ready exactly when promised. I was impressed with the 10-day turnaround, especially considering ..." Read more
"they are always on time and my car has always be ready before estimated time"
"The projected date was 1215 so I was so excited to get a call on 1211 saying the vehicle was ready for pick up. The detailing was amazing."
"They did a great job and repaired my car earlier than the expected timeline. The car looks great."
"Everything was great! Communication through the process, helpful, friendly, car looks great, finished ahead of schedule, and car left spotless!"
"From the beginning I received texts to let me know about the stages of the repair. Which make me comfortable to out it out my mind and ..." Read more
"The repairs were wonderful. My only concern was a lack of communication on the delays in completion"
"When they say they will call you back, they need to do that"
"Notification delayed"

My Experience

Great experience. Thanks to Mark and Jennifer for guiding me thru the process & patiently answering questions. Excellent repairs completed quicker than anticipated. Wonderful customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

From the very moment I walked through the door until the minute I received my car back, every employee at the body shop was warm, welcoming and provided the best customer support. I was always kept abreast of the status of my vehicle and well informed every step of the way. This was absolutely the best experience I have ever received.

Customer Service

Returned Clean

My Experience

I had an incredible experience with Planet Auto Body Shop. They did an amazing job repairing my vehicle and completed the work within a very reasonable timeframe. When I picked it up, it looked like a brand new car right off the lot! Highly recommend them for their excellent quality, efficiency, and professionalism.

My Experience

Mark Goncalves was very thorough and knowledgeable. He reviewed in detail the process for the repairs and parts needed. Mark kept us informed on status and car was repaired ahead of projected date. We were very pleased with the professionism and quality of work completed. Thank you!

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Returned Clean

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Returned Clean

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Every person that worked with my vehicle was top notch. Working with my auto insurance within their parameters to ensure my vehicle is repaired to the best of their abilities.

Repair Quality

The rear bumper that was replaced came out very well. Paint matches. no issues

Customer Service

Great people great customer service. Felt like I was talking to people I’ve know for years.

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Repair Quality

Customer Service

Great service car looks good. Did find a bolt in cupholder (hoping it’s not needed on the car) Also my window deflector was not installed correctly with the bottom adhesive slightly coming off. Slight whistle when I drive that was not there before. Assuming from window deflectors not being properly reinstalled.

My Experience

Great customer service

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Repair Quality

Customer Service

My experience was wonderful great customers service good people my car looks brand new ❤️

My Experience

The moment I walk in I was warmly welcomed by Fausto and explained the process. Status update was communicated daily and repair was done perfectly. Only thing notable is the car is a quite dusty inside even after a wash, yet overall very well done and would recommend to anyone

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Returned Clean

My Experience

All the staff were so friendly and professional. Mark walked me through all the work he would do and I left feeling confident with my car in his hands. He finished earlier than estimate and car looks brand new. Throughout the process I was given updates and felt everything was being taken care of/ I did not need to worry.

Likely to Recommend

They’re the best!

Repair Quality

Upon return car looks brand new

Customer Service

I was walked through the whole process and cost estimate, as well as given updates during the repairs. Everyone there was a joy to talk to that I’m happy they’re in my insurance’s list.

Returned Clean

Likely to Recommend

Would absolutely recommend! Fausto Artiaga was extremely helpful and curtious

Repair Quality

Excellent repair and delivered ahead of schedule

Customer Service

The customer service was excellent and they were very responsive and made sure I was kept informed the entire time my car was being serviced .

Likely to Recommend

Lo recomendaría comoletamente, mi experiencia fue muy buena y los tiempos fueron oportunos. Fausto muy buen profesional el servicio que me brindo fue excelente y la calidad de ser humano que es el me dejo muy conforme. Gran persona Fausto siempre estuvo al pendiente y muy amable con todo.

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Repair Quality

Great job

Customer Service

10 very very good

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Returned Clean

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Repair Quality

Great service ! Thank you so much, Mark !

Customer Service

Great service!

Returned Clean

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Returned Clean

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My Experience

They were professional and kept me up to date on my car. I am very and always satisfied with their services.

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Customer Service

Returned Clean