Planet Auto Body

4.9 (1,606reviews)

99%

(877) 940-9229

2421 Iorio Street, Union, NJ 07083

99%

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2421 Iorio Street
Union, NJ 07083

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About Planet Auto Body

See Photos

2421 Iorio Street
Union, NJ 07083

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Apply for Financing

In operation 36 years, 6 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Cash

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Alfa Romeo

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (1,606)

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Newest
Rating

1,336 Customers Rated

5 Stars

65.7% Complete

(1055)
4 Stars

11.2% Complete

(180)
3 Stars

2.4% Complete

(39)
2 Stars

1.3% Complete

(21)
1 Star

0.6% Complete

(10)
< 1 Star

1.9% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles were returned looking brand new. The staff is widely recognized for being professional, friendly, and attentive. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Many repairs were completed ahead of schedule, which delighted customers. A few customers noted areas for improvement, including occasional delays in follow-up calls, minor miscommunication instances, and one case where a repair issue required a return visit. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... process of repairing my vehicle after my accident. The service was not only prompt, but they even completed the repairs before the estimated date, which I truly ..." Read more

"The entire staff was very professional, and the work done on the car was excellent. I would recommend them to anyone."

"Outstanding service and repair. Top notch quality and customer service. I highly recommend"

"The team at the shop were extremely professional, detailed and very pleasant. The completed was also of a good quality."

"This is not my first visit to Planet Auto Body, and there are zero issues with repairs they did so far."

"they are always on time and my car has always be ready before estimated time"

"great experience. I got my car back earlier than the expected time line."

"The projected date was 1215 so I was so excited to get a call on 1211 saying the vehicle was ready for pick up. The detailing was amazing."

"... staff, fast processing, and EXTREMELY fast repair! I brought the car on Tuesday morning, and Friday after 7pm I received a call that the car is ready. Picked ..." Read more

"The vehicle was repaired ahead of schedule"

"Excellent communication and updates on the status of the vehicle"

"From the beginning I received texts to let me know about the stages of the repair. Which make me comfortable to out it out my mind ..." Read more

"The repairs were wonderful. My only concern was a lack of communication on the delays in completion"

"When they say they will call you back, they need to do that"

"Great customer service, felt comfortable and they were very communicative the whole process 👍"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication