Platinum Collision Center of Willow Park, LLC
In operation 4 years.
Everything we do comes from a desire to serve our customers and our community well. We believe the best way to do that is to provide them with affordable solutions that don’t compromise on quality or care of attention. So that’s how we’ve been operating since we opened in 2004. As a company founded on family values, we want you to feel confident and safe when you hand us the keys to your vehicle. We aim to be your first choice every time by proving to be the right choice every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication with status of vehicle, and got it back quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great! The car was ready on the exact day of prediction and it looks better than ever! The only recommendation I could make is communication. Only because no one mentioned to us when we got our car that we were missing our hood emblem because it hadn't arrived yet. No problem that it hadn't arrived, but I somewhat panicked when I got home and realized the emblem was missing from the hood. Obviously a small thing, but communication that we were still waiting on it and to come back early the following week would have been nice. Other than that- completely perfect experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will continue to use platinum Collision for any future needs, I feel like they are so much better than Service King or Caliber Collision and places like that that I've used before
Repair Quality - 5.0/5.0 -
Great work, you cant tell anything happened
Customer Service - 5.0/5.0 -
Chapin kept us in the loop and was very kind and explained the process and progress very well
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris was so helpful, kind and understanding to me when trying to get everything set up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pleased with the repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smooth and they did a great job on the repair
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Due to the fact that this was a right front fender repair, the hood was left up during the repairs most of the time the truck is practically brand new, and all of the Debris and sanding Dust and overspray was left, coating the engine under the hood I wasn’t real thrilled about that.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend Platinum. Very professional, courteous, and car looked great.
Repair Quality - 5.0/5.0 -
No surprises! Cheben was upfront with an estimated date of completion based on delivery time of needed parts and time for the repairs. He warned of possible issues related to supply chain but said it was getting much better. There was only one part to arrive late but still were able to complete within a week of the estimated date. Very professional group!
Customer Service - 5.0/5.0 -
Very good, all questions were answered and explained. Was given updates on issues delaying the proposed completion date.