Pool's Body Shop L.L.C.

4.9 (912reviews)
98%
1925 E 9th Ave,  Winfield,  KS  67156
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Shop AssistantSparkles

Pool's Body Shop,LLC is a family owned auto body repair shop. We are your One Stop Collision Shop. We specialize in auto body repair done to OEM standards. Our collision center is known for its expertise, honesty, and stellar service. Here at Pool's Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Cowley County. We are open Monday through Friday 8:00am to Noon closed for Lunch 1:00pm to 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (912)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return, complete with thorough interior and exterior cleaning that exceeded expectations. The friendly, professional, and welcoming atmosphere is frequently highlighted, with staff described as helpful, honest, and respectful. Communication throughout the repair process is a strong point, as customers appreciated timely updates and transparency about parts and timelines. Many vehicles were completed ahead of schedule, reflecting strong efficiency. A few customers noted isolated concerns such as agreed-upon items not being completed, delays, or minor issues upon return, but these were exceptions and reflect direct customer observations rather than systemic issues.
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"... the entire process. Theyre truly trustworthy and their customer service is the best Ive seen. Theyre honest about what needs to be done and never ..." Read more
"They were excellent. I am always impressed by their workmanship."
"Im very impressed with the quality workmanship provided by Pools Body Shop team!"
"... repair shop! Not only are the owners amazing, but their customer service is top notch! I'd recommend them to anyone! Any time we need auto body repairs ..." Read more
"... damage, give me a quote, schedule an appointment and did excellent work! I cant even find where my dent was. Thank you Pools Body Shop!" Read more
"Best service. I got calls with updates, status of the repairs, what repairs they were working on. I called on my ..." Read more
"EXCELLENT communication. I appreciated knowing where they were in the process of getting my vehicle repairs ..." Read more
"They kept me updated better than my insurance company especially when issues arised"
"They kept me informed about the repairs and was very friendly"
"Excellent communication from everyone. Attentive to our concerns, and made the claims process a breeze."

Likely to Recommend

Repair Quality

The hood looks brand new! Picking up the Jeep all clean inside and out was a bonus surprise!

Customer Service

Returned Clean

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Very friendly and helpful

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Excellent service

Repair Quality

Our truck looks wonderful. Pool’s did excellent work. Those little blemishes I managed to put on the truck are completely restored.

Customer Service

Pool’s always treats us with respect and is willing to answer every question that we have.

Returned Clean

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Customer Service

I had never been in a wreck before and everyone at Pool’s was fantastic. I could never thank them enough for taking care of not only my car but me as well!

Returned Clean

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The situation that occured with my vehicle was corrected and they were not happy with what occurred. They have improved their process for the next time.

Repair Quality

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Repair Quality

Great job!!!

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Repair Quality

When I dropped off my car for repairs it looked sad, dusty and older than its years!! When I picked it up , the repairs were perfect, color perfect, condition.EXCELLENT. They had her shining like she was the day I bought her. Tires were even shined! Interior was perfection, something I didn’t expect! I HIGHLY recommend Pooles! EMPLOYEES, mechanics, everyone was incredibly nice and friendly.

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They went above and beyond in my vehicle looks amazing would definitely recommend them

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When I picked up my vehicle it looked as if nothing in the form of repair was done. If you are somebody who see the vehicle first time and not informed about the before and after repair, you will not be able to figure out where the repair was done. Awesome quality of work.

Repair Quality

Professional, they cleaned the vehicle inside and outside.

Customer Service

Timely updates and good communication.

Returned Clean

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We love our hometown body shop!

Repair Quality

The work was exemplary and they even detailed the car. You can not tell that we ever had a dented fender!!

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Returned Clean

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always do

Repair Quality

The shiny clean car is in the garage. It looks beautiful. Pool’s employees are the best experts; friendly, helpful & professional.

Customer Service

They were excellent. I am always impressed by their workmanship.

Returned Clean

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Already have. My son is having his truck repaired soon. And using Pool's for the repairs.

Repair Quality

When I got my car back it looked like a new car. Even the inside of the car had been cleaned. That was a nice surprise. Everyone was very good to work with. I was very pleased.

Customer Service

Everyone was very nice and professional.

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Repair Quality

Car looks like new again. They did a great job and were very professional.

Customer Service

Returned Clean