Precision Auto Body of Martin

4.9 (308reviews)
100%
115b Hyndsver Rd,  Martin,  TN  38237

In operation 6 years.

Precision Auto Body of Martin is here for all customers with any insurance company, paying out of pocket, etc. We are a small family owned business with intentions of serving our customers like family and friends. You can guarantee we handle the claims from start to finish for our customers because our top notch customer service is what separates us from the other shops. Yes, we have a lifetime warranty on all repairs because we take pride in making your vehicle look great after an accident and we'll get your vehicle back on the road. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (308)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repair work, with many noting that vehicles looked brand new or better than expected after service. The professionalism and friendliness of the team are frequently highlighted, with customers appreciating the welcoming and helpful atmosphere. Timeliness is another strong point, with several customers noting repairs were completed on schedule or even earlier than anticipated. Communication throughout the repair process received notable praise, including proactive updates on repair status and clear explanations of work being done. Many customers enthusiastically recommend the shop to others. A few customers noted that front desk interactions could be improved, and occasional parts delays affected timelines, though customers acknowledged these were largely outside the shop's control.
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"We are very pleased with the customer service and excellent repair work. We definitely recommend Precision Auto Body of Martin. The process for straightforward ..." Read more
"They did an excellent job. We have used them before and have never been disappointed. They finished in ..." Read more
"Repair work was better than I had ever imagined. Extremely satisfied."
"Very professional and did an outstanding job. Car looks like nothing ever happened"
"They did a very nice job on my car. Even washed it and shined up my tires. If I hit another Deer I will ..." Read more
"Great work in a timely manner"
"Very good people to deal with and the repair work looks great and was done in a very timely manner. Would highly recommend them."
"Got my truck in fast and had truck back to me next day. Very nice staff."
"Earlier than expected"
"... text updates during each phase of the repairs and my car was ready to pick up on time. I highly recommend Precision Auto Body for great body work and customer ..." Read more
"... Body of Martin. The process for straightforward and timely with great communication." Read more
"Communication was beyond what I expected."
"... much satisfied with their work on the vehicle and communication with us on the steps, timeline, status and expected delivery date." Read more
"... you for the amazing service! My truck looks great. Great communication! Everyone was friendly and made the entire process easy for me. I will definitely ..." Read more
"Everything ran very smoothly. I received text updates during each phase of the repairs and my car was ready to pick up on time. I highly ..." Read more

Likely to Recommend

Repair Quality

Professional throughout entire process and once work was completed car looked better than before I hit deer.

Customer Service

Returned Clean

Likely to Recommend

They were fantastic. They even cleaned all outside and inside after the exterior repair. It looked new.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very good people to deal with and the repair work looks great and was done in a very timely manner. Would highly recommend them.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Happy with service.

Repair Quality

Great service. Friendly people.

Customer Service

Great service.

Likely to Recommend

Already have

Repair Quality

Excellent job, business-like, prompt, friendly, and helpful.

Customer Service

Likely to Recommend

No doubt whatsoever. Recommend!

Repair Quality

Repair work was better than I had ever imagined. Extremely satisfied.

Customer Service

Great service from the time I walked in the door until the day work was finished.

Likely to Recommend

Repair Quality

Great job as always

Customer Service

Excellent

Likely to Recommend

Repair Quality

Phil and his guys do excellent work

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great service !! They did a fantastic job !

Customer Service

Likely to Recommend

Repair Quality

The body work was great. I’m super pleased. My scored is based off the lady up front. She’s not very helpful

Customer Service

Again lady upfront not helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The secretary was not nice at all and kind of ruled.

Likely to Recommend

Repair Quality

It looks great ! Thanks !!

Customer Service

Everyone was very helpful!!

Likely to Recommend

Very happy with the experience.

Repair Quality

Great communication, they let me know everything ahead of time.

Customer Service

They talked with me one on one.

Likely to Recommend

Absolutely would recommend. Great service

Repair Quality

Very friendly, willing to work around my schedule. Inside car had been cleaned that was a surprise

Customer Service

Everyone was so nice. But first time I went in there he clerk didn't seem friendly and we were miscommunication with each other when she called to tell me my car was ready she said my car would be parked to side until I paid in full including 250,deductible. It was like she would hold my car hostage until I paid I assured her I would have full payment so t could pick up my car

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything ran very smoothly. I received text updates during each phase of the repairs and my car was ready to pick up on time. I highly recommend Precision Auto Body for great body work and customer service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Yes I would the paint work wax excellent

Repair Quality

Very good job

Customer Service

We had to wait for parts but wasn't their falt