Precision Auto Body Repair Inc.

4.9 (263reviews)
100%
819 E Railroad Street,  Hastings,  MI  49058

In operation 33 years.

Precision Auto Body is a family owned business that has been serving our community since 1993. Our services include auto body and collision repair on most makes and models. Our goal is to provide high quality repairs to all of our customers including a lifetime warranty on workmanship. Open M - F from 8am - 5pm. Other times by appointment. Free repair estimates at our location. We strive to offer you the best in customer service and quality, working hand in hand with your insurance company to work through your claim process as easy and quickly as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (263)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting that their vehicles looked brand new upon return. The paint matching is frequently highlighted as perfect, and attention to detail is a recurring compliment. Customer service is widely described as friendly, professional, and accommodating. Communication stands out as a major strength, with customers appreciating frequent text, email, and phone updates throughout the repair process. Timeliness is another key positive, as numerous customers noted their vehicles were completed ahead of schedule. Several customers also expressed pleasant surprise at receiving complimentary interior and exterior cleaning. A few customers noted minor concerns around missed items during repair and residual dust, reflecting areas where customers felt the experience could be further refined.
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"... hit. They repaired the entire front end and somehow made it look even better than when I first bought the truck. The paint match is absolutely perfect, the parts ..." Read more
"We were very happy with Precision Auto Body! They completed the work as scheduled and our vehicle was returned to us looking brand new. We will definitely recommend ..." Read more
"The service I got was impeccable! They treat you like family with the highest quality work possible. I recommend anybody and everybody to precision auto."
"Love the quality of the service, and especially the outstanding workmanship!!"
"Very professional and accommodating, their work is impeccable. Thank you."
"My car was ready days before the date I was given. I was so surprised."
"It was done a day earlier than expected."
"Work vehicle done earlier than they said it would be."
"They did a great quality job and in a very timely manner. I was given updates throughout the week and really ..." Read more
"Beyond satisfied I will continue to go back and they always fallow through with a deadline with flawless work and great communication"
"Excellent work and great service. I appreciated the consistent and frequent communication from Precision."
"Great communication! If there was any change to the original plan, they were sure to contact me. The body work ..." Read more
"Awesome customer service. They kept me informed every step of the way."
"I received daily updates which was awesome"
"... entire team did a wonderful job and I especially appreciated the communication throughout the process and the ease of handling the claim. Thank you!" Read more

My Experience

They went above and beyond and return my car in perfect condition

Likely to Recommend

Repair Quality

Customer Service

Very good. Loved getting the updates on progress

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Great people.

Repair Quality

This crew is awesome, from the customer service to the quality of work. Highly recommend.

Customer Service

These guys are incredible.

Returned Clean

Likely to Recommend

They are a small business not a corporate shop. Support small business.

Repair Quality

The job seems to be well done.

Customer Service

Returned Clean

My Experience

Finished job on my Mazda is amazingly beautiful! Not only a beautiful finish but they kept me updated all the time through txt, emails and phone calls! Wonderful customer service! Thank you, Reese; Anne and Kevin!

Likely to Recommend

Repair Quality

Great job, looks like brand new!!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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If I didn't keep such a small circle of me being Uno I'd definitely would recommend Precision Auto Body to a friend or family member.

Repair Quality

Not slip of tongue or trip on a banana peel you guys are lickity split fast.

Customer Service

There are times when things are personal is a bad thing but staff at Precision Auto Body remembering who one is can be a good personal thing.

Returned Clean

My Experience

The team at Precision do a great job. They kept me informed every step of the way and completed the work on schedule. They are the only people we use.

My Experience

Appreciated the friendliness and how easy it was

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did an excellent job. They were extremely nice and very informative. Would definitely recommend them to anyone!

Customer Service

Terrific!

Returned Clean

My Experience

Thank you so much for being flexible when we brought the Honda in to the shop. Thank you also for communicating with us about when the work would be completed. Thank you also for fixing the car in a timely manner. We will use you again in the future if needed.

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Repair Quality

Customer Service

Returned Clean

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My Experience

Great job and truck came back spotless. Happy customer.

Likely to Recommend

Definitely would send everyone that way.

Repair Quality

Great job. Truck was beautiful when we picked it up.

Customer Service

Great service

Returned Clean

My Experience

As usual, top notch service. Truly appreciated. Thanks again.

Likely to Recommend

Repair Quality

Love the quality of the service, and especially the outstanding workmanship!!

Customer Service

Returned Clean

My Experience

As always- Precision Auto Body went above and beyond with the repair of our car. Not only was the damage repaired perfectly, the inside and outside was sparkling clean!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Definitely will recommend

Repair Quality

I am so happy with my service! Ann was so sweet and always communicated with me! I appreciate all your hard work!!

Customer Service

Wonderful!!

Returned Clean