Precision Auto Works of Lic - Smithtown

4.8 (188reviews)
97%
610 Middle Country Rd,  Saint James,  NY  11780
Bot
Shop AssistantSparkles

In operation 27 years.

For over a decade, we've worked hard to build our reputation in high tech EV collision repair, starting with Tesla factory training and certification at our flagship shop in Long Island City, then expanding our footprint with our partner shop, Certified Collision of Long Island in Freeport, and earning Rivian and Lucid factory training and certification. Our goal is to bring the same level of exceptional collision repair and customer service to even more customers at our Smithtown location! Choose us with confidence. All our work is guaranteed! We work with All Insurance Companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon Closed
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (188)

My Experience

My car was perfectly repaired and even cleaned. The people who worked there are extremely pleasant, especially the young man, Jonathan, who receives your car, takes pictures, and fill out the necessary paperwork. Tonya, the manager, called me on Christmas Eve, and was so nice and made me feel good as she sent holiday greetings, too! Such a great place to deal with considering the circumstances of having your car fixed due to a hit and run at this time of year! I will definitely go back there if I ever need my auto fixed.

My Experience

My car looked like it came off the showroom floor. I don't know the auto repair business but I am very pleased at the work and the constant updates.

Likely to Recommend

No comment except to reiterate "yes," unequivocally

Repair Quality

I have had the car back only one day. The claim damage was cosmetic; not essential to its operation. The car looks beautiful. I believe it was detailed. Perfectly impressed

Customer Service

Courteous, professional, knowledgeable. Concerned with my satisfaction.

My Experience

I was very satisfied with the repairs on my truck. I got a text every day with the update of where they were at in the repair. They did have two small delays, but do two parts. The staff was very professional. My car was also detailed when I got it back. I feel they went above and beyond from the office to the service guys. Everything was a great experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They did a great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looked brand new!

Customer Service

Jonathan was a pro. From the very first call I received to drop off and pick up he was friendly, personable and EXTREMELY knowledgeable!!

My Experience

Keep working like this!

My Experience

Excellent customer service and kept me informed during the process

Likely to Recommend

Repair Quality

I recently had my car repaired at Precision Auto Works after an accident, and I’m extremely pleased with the entire experience. From the moment I arrived, the team treated me with professionalism, respect, and genuine care. Tanya, the manager, was outstanding. She guided me through the repair process, kept me updated, and handled everything with confidence and expertise. Her professionalism and attention to detail made a stressful situation so much easier to navigate. Johnathan, who manages the office, was equally impressive. He was organized, courteous, and made sure all the paperwork and communication were handled smoothly. His efficiency and friendly demeanor made the entire process seamless. The quality of the body repair was excellent and very timely. I highly recommend Precision Auto Works for anyone in need of reliable, professional auto body repair. They went above and beyond, and I truly appreciate the exceptional service from both Tanya and Johnathan.

Customer Service

My Experience

My experience with PrecisionAutoWorks of LIC Smithtown office was outstanding. Tanya and Jonathan worked with my auto insurance company to ensure my vehicle was completely repaired. When I picked up my vehicle it was cleaned and detailed and ready to go. The repair work looks amazing. I will definitely come back here if I need any other auto body repairs. Thank you.

Likely to Recommend

Repair Quality

Job done Very Well

Customer Service

My Experience

Everyone involved were friendly, courteous and answered all my questions

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thanks for being so prompt and doing a great job. My car looks like it just came out of the showroom.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks fantastic!

Customer Service

Jonathan? Give that man a raise! Total professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very timely and kept me informed about the progress of the repairs. Job very well done!!

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Kept me informed every step of the way