Precision Autocraft, Inc.

5.0 (857reviews)

100%

(413) 528-1457

1939 North Main Street, Sheffield, MA 01257

100%

See Photos

1939 North Main Street
Sheffield, MA 01257

Get Directions Website Email

About Precision Autocraft, Inc.

See Photos

1939 North Main Street
Sheffield, MA 01257

Get Directions Website Email

Located in the tri-state Berkshires of Western Massachusetts, Precision Autocraft has been utilizing a winning combination of cutting-edge auto body technology and traditional craftsmanship since 1977. Our commitment to the quality of our work and our record of customer service were honored in 2009 when we became the first collision center in Massachusetts to be endorsed by AAA. We've also done our best to be a responsible member of the community, having transitioned completely to waterborne paint systems in an effort to lower VOC emissions in early 2010 - years ahead of any other shop in the area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

Call

Website

Reviews (857)

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773 Customers Rated

5 Stars

86.3% Complete

(740)
4 Stars

2.9% Complete

(25)
3 Stars

0.5% Complete

(4)
2 Stars

0.1% Complete

(1)
1 Star

0.1% Complete

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< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles were restored to like-new or better-than-new condition. The professionalism and friendliness of the team receive high marks, along with outstanding communication through text, email, and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. Customers also frequently express delight at receiving their vehicles thoroughly cleaned inside and out. A few customers noted they would have appreciated more frequent status check-ins during longer repairs, and one mentioned limited Saturday hours as an area for improvement. Overall, the shop earns strong loyalty and enthusiastic recommendations.

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Service Quality
Timeliness
Communication

"... and with the highest level of professionalism. They restored my car to better than perfect condition and kept me updated every step of the way with excellent ..." Read more

"Amazing work, brought my car back to perfect condition. Staff also went out of their way to answer questions ..." Read more

"Superb workmanship and stellar customer service."

"The car looks BEAUTIFUL!! It has been perfectly restored. The care of the Precision team is in evidence in every detail!! Thank you!!"

"Used Precision Autocraft for years, always excellent service. Staff is very helpful and the craftsmanship superb."

"I was told it would take 2 weeks and I got it back after 1!"

"My car was ahead of the promise schedule which was a wonderful surprise!"

"It was a long process, but they let me know upfront and kept me up to date as much as I think they could ..." Read more

"My vehicle was available early which also saved me money on car rental."

"... during the repairs it was great communication and it was done by the time I got overseas . Received a car clean and fixed just terrific" Read more

"... restored my car to better than perfect condition and kept me updated every step of the way with excellent communication. Their ability to get the job done ..." Read more

"... friendly, knowledgeable and forthcoming. I appreciate the clear and concise communication and the seamless process. I would highly recommend your shop. Thank you." Read more

"Excellent communication throughout."

"... know your voices and names. Im so grateful for your excellent communication and follow through. Im always abreast of where my vehicle is in the process. Thank ..." Read more

"Overall my experience was great! Only thing is I wish there was more communication about what was going on with my car when they first started looking ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication