Precision Autocraft, Inc.

5.0 (884reviews)

100%

(413) 528-1457

1939 North Main Street, Sheffield, MA 01257

100%

See Photos

1939 North Main Street
Sheffield, MA 01257

Get Directions Website Email

About Precision Autocraft, Inc.

See Photos

1939 North Main Street
Sheffield, MA 01257

Get Directions Website Email

Located in the tri-state Berkshires of Western Massachusetts, Precision Autocraft has been utilizing a winning combination of cutting-edge auto body technology and traditional craftsmanship since 1977. Our commitment to the quality of our work and our record of customer service were honored in 2009 when we became the first collision center in Massachusetts to be endorsed by AAA. We've also done our best to be a responsible member of the community, having transitioned completely to waterborne paint systems in an effort to lower VOC emissions in early 2010 - years ahead of any other shop in the area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

GM Basic

I-Car

Subaru

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Website

Reviews (884)

Sort By:
Newest
Rating

792 Customers Rated

5 Stars

85.7% Complete

(758)
4 Stars

2.9% Complete

(26)
3 Stars

0.5% Complete

(4)
2 Stars

0.1% Complete

(1)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles were restored to like-new or better-than-new condition. The craftsmanship and attention to detail receive high marks, with frequent mentions of flawless paint matching and meticulous bodywork. Customer service is widely celebrated as professional, friendly, and accommodating. Communication throughout the repair process is a standout strength, with customers appreciating regular email and text updates that kept them informed at every stage. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. Customers also frequently express delight at receiving their vehicles thoroughly cleaned inside and out. A few customers noted they would have appreciated more frequent check-ins during longer repairs, and one mentioned limited Saturday hours as an area for improvement.

Select to learn more

Service Quality
Timeliness
Communication

"... and with the highest level of professionalism. They restored my car to better than perfect condition and kept me updated every step of the way with excellent ..." Read more

"Amazing work, brought my car back to perfect condition. Staff also went out of their way to answer questions ..." Read more

"Superb workmanship and stellar customer service."

"Used Precision Autocraft for years, always excellent service. Staff is very helpful and the craftsmanship superb."

"... vehicle our experience was superb. If possible the completed job resulted in the car being better than new. It is very comforting to drive with all systems ..." Read more

"I was told it would take 2 weeks and I got it back after 1!"

"Even ahead of schedule. Very pleased."

"My vehicle was available early which also saved me money on car rental."

"... friendly and knowledgeable. Scheduling was easy, and repairs were completed within the time frame that was agreed on - I also found the automatic status updates a nice ..." Read more

"It was a long process, but they let me know upfront and kept me up to date as much as I think they could have."

"... restored my car to better than perfect condition and kept me updated every step of the way with excellent communication. Their ability to get the job done right, combined ..." Read more

"... even took the time to fillfill a special request. Kept me updated on status of repairs throughout. Professional in all ways. Thank you so much!" Read more

"... was super friendly, knowledgeable and forthcoming. I appreciate the clear and concise communication and the seamless process. I would highly recommend your shop. Thank you." Read more

"Excellent communication throughout."

"They went above and beyond. Communication was great, they are all really professional."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and with the highest level of professionalism. They restored my car to better than perfect condition and kept me updated every step of the way with excellent ..." Read more

"Amazing work, brought my car back to perfect condition. Staff also went out of their way to answer questions ..." Read more

"Superb workmanship and stellar customer service."

"Used Precision Autocraft for years, always excellent service. Staff is very helpful and the craftsmanship superb."

"... vehicle our experience was superb. If possible the completed job resulted in the car being better than new. It is very comforting to drive with all systems ..." Read more

"I was told it would take 2 weeks and I got it back after 1!"

"Even ahead of schedule. Very pleased."

"My vehicle was available early which also saved me money on car rental."

"... friendly and knowledgeable. Scheduling was easy, and repairs were completed within the time frame that was agreed on - I also found the automatic status updates a nice ..." Read more

"It was a long process, but they let me know upfront and kept me up to date as much as I think they could have."

"... restored my car to better than perfect condition and kept me updated every step of the way with excellent communication. Their ability to get the job done right, combined ..." Read more

"... even took the time to fillfill a special request. Kept me updated on status of repairs throughout. Professional in all ways. Thank you so much!" Read more

"... was super friendly, knowledgeable and forthcoming. I appreciate the clear and concise communication and the seamless process. I would highly recommend your shop. Thank you." Read more

"Excellent communication throughout."

"They went above and beyond. Communication was great, they are all really professional."

Toni (Lexus owner) reviewed 9/23/26

Thank you for all the good work done. My 2011 car looked brand new when I came to pick it up ! Couldn’t be happier 👍

Lisa (Toyota owner) reviewed 9/17/26

In and out fast my car was cleaned looked like a new car

Earl (Land Rover owner) reviewed 9/14/26

Precision, in my estimation, is probably the best auto body repair shop in Berkshire South County.

all communication was articulate and accurate with prompt responses to any question that I might have had

James (Mazda owner) reviewed 9/14/26

No complaints

Sandra (Acura owner) reviewed 9/11/26

Everything looks as good as new! Thank you for the detailing in and out. You are the absolute best!!!

Bob (Subaru owner) reviewed 9/11/26

Chauncey (Lexus owner) reviewed 9/10/26

I appreciated Max's straightforward comments on the unknown damage behind what looked like a blemish. Secondly, all the staff were very helpful and pleasant.

Appreciated direct communications

Looks great

Constance (Subaru owner) reviewed 9/10/26

Seriously you guys delivered in a way that is lacking at most companies these days. Excellent work

From start to finish - amazing and seamless process!

Consistent and courteous customer service.

Paul (Subaru owner) reviewed 9/10/26

Best ever. Professional and friendly. A perfect experience. Couldn’t be happier.

Always will

Excellence!!

Perfect

Stuart (Honda owner) reviewed 9/8/26

Precision Autocraft is professional, reliable, and trustworthy.

Terry (Genesis owner) reviewed 9/5/26

Audrey (Subaru owner) reviewed 9/3/26

Precision Autocraft is a fantastic company to do business with. They are customer centric, they use technology to make communications easy, they are honest and fair and their work is exceptional. My car is 11 years old and looks like it just rolled off the lot!

Ed (Chevrolet owner) reviewed 9/3/26

Tom (BMW owner) reviewed 8/31/26

Hana (Toyota owner) reviewed 8/31/26

The repair was perfect, the service was extremely professional, and the car was returned sparkling clean. I couldn't have asked for anything more! Thank you and keep up the great work!

David (Dodge owner) reviewed 8/31/26

Precious Autocraft mission to customer satisfaction is second to none I would recommend them to anyone wanting a quality job

Deborah (BMW owner) reviewed 8/31/26

Monique (Jeep owner) reviewed 8/24/26

My experience with Precision was amazing. They kept me informed throughout the entire process and exceeded my expectations. They handled all the insurance claims so I didn't have to, which was a blessing. I would highly recommend Precision Autocraft!

Very satisfied!

Michael (Ford owner) reviewed 8/24/26

Don (Ford owner) reviewed 8/23/26

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view more shops in: Sheffield | 01257

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Precision Autocraft, Inc.

About Precision Autocraft, Inc.

Reviews (884)

792 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0