Precision Autocraft, Inc.
Located in the tri-state Berkshires of Western Massachusetts, Precision Autocraft has been utilizing a winning combination of cutting-edge auto body technology and traditional craftsmanship since 1977. Our commitment to the quality of our work and our record of customer service were honored in 2009 when we became the first collision center in Massachusetts to be endorsed by AAA. We've also done our best to be a responsible member of the community, having transitioned completely to waterborne paint systems in an effort to lower VOC emissions in early 2010 - years ahead of any other shop in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Besides the long wait (they did get me in when a cancellation came up, much appreciated!) to get the car in the shop, very satisfied with the customer service (Nancy, Joely and April) and the repair work done on the car.
Customer Service - 4.5/5.0 -
…especially appreciate the help from Nancy and April
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice and willing to explain every step of the process and answer every one of my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We knew we would be paying a higher price per hour for labor costs over what our insurance company allowed and we were happy to do that because 1) we always want to support local businesses and 2) we have always gotten the best results when using your company. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once again you did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wholeheartedly recommend Precision Autocraft to family and friends. Max and the entire staff are outstanding professionals....the best in the business.
Repair Quality - 5.0/5.0 -
The vehicle looks good as new. Top quality craftsmanship.
Customer Service - 5.0/5.0 -
Excellent communications. The office staff is on-site during working hours. They are courteous, experienced, efficient and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant to work with great communication prompt timely and the highest quality workmanship
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great outside and in-thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looked better than expected-absolutely perfect. And the entire car was cleaned inside and out upon pickup. I appreciated the great communication and frequent updates throughout the process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done beautifully and the car was spotless inside and out upon pickup. Someone even went above and beyond and covered up a few small nicks on the rear bumper with the leftover paint. Communication was great and clear throughout. Pricing breakdown was clear and estimate was accurate. Thank you very much for the careful and thoughtful work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck door looks factory perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was very well done. The car was cleaned inside and out. We are exceptionally pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people Good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you guys were great. thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly Highly Recommend
Repair Quality - 5.0/5.0 -
Very, Very happy with the results of my car. Everything is matched perfectly, very great communication and timely results.
Customer Service - 5.0/5.0 -
Everything was handled without a question, very professional and courteous. They handled everything.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always.