Preferred Chrysler Dodge Jeep RAM

Likely to Recommend - 5.0/5.0 -

I couldnt be happier with how the entire process was handled

Repair Quality - 5.0/5.0 -

The staff went above and beyond to help me with getting a rental vehicle. I have a converted vehicle for my daughter's wheelchair and my insurance doesn't cover enough to pay for it and the staff went above and beyond and offered to pay for the extra costs to rent a vehicle that was converted for a wheelchair. That was something they certainly did not have to do but the fact that they noticed the need and offered to help was amazing.

Customer Service - 5.0/5.0 -

10/10 hands down amazing.

My Experience - 0.0/5.0 -

The door handle still doesnt work

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

My car door handle is still not working and I need to come back in and get it fixed

Customer Service - 1.5/5.0 -

No one walked the car with me when I picked it up so I didn’t realize there was an issue until I left

Returned Clean

My Experience - 5.0/5.0 -

I really like the door trim protector, my vehicle didn’t have that on it, and I was very surprised to see it on all 4 doors. Thanks for cleaning the interior, looks awesome. From what I can see, it all looks absolutely beautiful. The repairs didn’t take that long to complete, very satisfying. I would definitely bring it back if I had too, let’s hope not lol Thanks again, eric 😁

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Still waiting on the return of my parts. Specifically the intercooler.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 1.0/5.0

Likely to Recommend - 3.0/5.0 -

You must be able to completely perform all repairs no matter what!

Repair Quality - 4.0/5.0 -

Over all a good experience, issues I had were under coating not on my initial estimate, and body shop unable to get lights installed on new rear bumper. I had to setup light installation as body shop was unable to get this resolved - the result of this cost me my time and a day without a vehicle.

Customer Service - 4.0/5.0 -

Disappointed that they were unable to manage the complete repair for me.

Likely to Recommend - 3.0/5.0 -

Liked the work done, but communication with customer is key.

Repair Quality - 5.0/5.0 -

Car looks great and clean.

Customer Service - 2.0/5.0 -

No follow up. I had to call multiple times to find out what was going on.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Priscilla did a great job helping me! I highly recommend this company for auto repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Car looks good but now we can’t open the passenger from door from the inside..? Need to call and ask about.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

There was a lot of issues with parts for my car. I am pretty much satisfied with the work but it took too long.

Customer Service - 5.0/5.0 -

I was kept in the loop for the most part.

Likely to Recommend - 5.0/5.0 -

Very pleased with the quality of the repair.

Repair Quality - 5.0/5.0 -

Like new

Customer Service - 5.0/5.0 -

Just a missapp on shipping my car to Grand Rapids but they brought it back.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Most definitely, I would recommend your service

Repair Quality - 5.0/5.0 -

I'm very pleased with the work, it exceeded my expectations, and the lady's in the shop office were amazing and so helpful. I will definitely recommend your body shop.

Customer Service - 5.0/5.0 -

The lady's in the shop office were fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Leaky roof; still leaks and needs to go back for repairs for a third go round. I give Stellantis a C- to D+ for fit and finish quality.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0