Preferred Chrysler Dodge Jeep RAM
In operation 54 years.
Preferred Chrysler Dodge Jeep Ram Collision Center of Muskegon, is a full service collision repair facility servicing all make and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the staff Bob, Serena, Riane were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great, except that the horn doesn't work. It's not a big deal, so I won't bring it back to get it fixed unless it's really easy and can be done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never tell family, friend, general aquaintance or random person on the street to bring their car to this shop or even consider it for a new vehicle.
Repair Quality - 1.0/5.0 -
My car was kept for almost 2 weeks and there was not an alignment done when the car was in a front end collision.
Customer Service - 1.5/5.0 -
Serena was very nice. However I was not told about the shop offering loaner vehicles. As a result of this I had to rent a vehicle for almost 2 weeks. When my car was suppose to be done by 4pm on a Friday, I recieved an email at 4:20pm on said Friday saying that my car would not be done until the following wednesday! No one could give me a reason as to why it would take longer or why I was not informed sooner.