Preferred Chrysler Dodge Jeep RAM
In operation 54 years.
Preferred Chrysler Dodge Jeep Ram Collision Center of Muskegon, is a full service collision repair facility servicing all make and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I plan on returning to have more work done out-of-pocket because of the experience of the Manager, ity of work and factory parts.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Fast responses post first call and after estimate. Either quite busy or not really extroverted staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fourth time our vehicles have been in to your body shop for repairs and all four times we have been very happy with all the work done. You have a great team and hold on to them. Thanks to every one that worked on our 15 GMC Canyon and 08 Nissan Sentra. Job well done!! Jim & Linda Kevern
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the third time our truck has been in for repairs. Your team members really work good together. They do absolutely flawless repair work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Super fast and friendly service. Feel like it was a low quality performance on the back of the house. Check sheet noting any previous damages to car on arrival was not only left under my hood, but it wasnt even filled out. Also I don't think they used much finesse when installing the new bumper. As the ambient temperature sensor no longer works. It is located on the opposite side of the car as the damage. It was working prior to service.
Repair Quality - 1.5/5.0 -
The check sheet that is to be filled out with every vehicle was left under the hood and was never filled out. It got caught in my serpentine belt and nearly started on fire. Also the ambient temperature gauge worked prior to service. Haven't talked to them about fixing it yet. I'll keep you updated on the customer satisfaction.
Customer Service - 0.5/5.0 -
The service was very friendly. The car all in all looks great. But now things that weren't damaged prior to service aren't working.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amanda awesome! Paint job great! It was great!