Preferred Chrysler Dodge Jeep RAM

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

First, let me start off by saying everyone there was nice and polite. They got me in super fast. The reason I’m giving it to six is because I’ve took it back for some minor touchups. I seen lint about three pieces of lint black lint stuck in the paint job I took it back thinking they would remove the lint, but I guess they just try to paint over it and I still can see the lint But rather than that everything else is great beautiful they did good on timing to get it back to me my kids have school so I really need my car. I do not have rental insurance just full coverage so I can honestly say they’re good at what they do. I’m just really upset about the lint. It’s driving me a bit CuckooLol

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

I think the service was a bit pricey

Repair Quality - 4.5/5.0 -

Still waiting on trim being finished

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The vehicle repair was completed swiftly and to a professional standard. I received regular updates throughout the process. The service was excellent, and I am highly satisfied with the body shop's work; I will certainly return for any future repair needs.

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Was told an estimated 4-5 days. Took a week and wish they would have given me updates and communicated better. Had to keep calling. They were very friendly though. I just wish i would have known it was going to be longer than anticipated.

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Many many delays.

Customer Service - 3.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Preferred can count on me for recommendations!

Repair Quality - 5.0/5.0 -

Always a customer of Preferred for a reason. They do awesome work, I am very happy.

Customer Service - 5.0/5.0 -

Always on top of things, friendly and efficient.

Likely to Recommend - 5.0/5.0 -

100% this place is the correct place in case you have a collision repair.

Repair Quality - 5.0/5.0 -

Preferred Collision completed a high quality job repair on my GMC. The nos was well done and fast. I strongly recommend this place.

Customer Service - 5.0/5.0 -

Preferred Collision customer support was kind and professional. I felt informed al the time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I really appreciated the periodic updates as my car was being repaired.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication of updates was greatly appreciated!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great. Can’t tell it ever happened

Customer Service - 5.0/5.0 -

Great communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

From the scheduling to completion good job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I wish i knew they were redoing the whole back bumper i would have paid separate to have the back light on right side of car fixed but other than that very satisfied

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys are the best

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did a good job

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job and very clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always kept me updated as to progress.

Customer Service - 5.0/5.0 -

Pleasant people

Returned Clean