Premier Automotive

4.9 (452reviews)
98%
2 Lions Drive,  North Liberty,  IA  52317
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Shop AssistantSparkles

In operation 27 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (452)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including timely text and digital updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to answer questions are frequently mentioned positives. A few customers noted minor areas for improvement, including occasional delays waiting on parts and requests for more frequent status updates, as well as isolated concerns about paint matching and panel alignment.
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"When the unexpected comes along Premier Auto goes beyond 'get it done. SHOW ROOM quality results!"
"... made the process so much easier. They were always helpful, communicative, and patient, answering my numerous questions without hesitation. I felt informed and ..." Read more
"Very friendly staff. Repairs were complete on time and service was excellent. Id definitely recommend them to others."
"As a former Premier customer, I continue to appreciate the quality of the work you do."
"... our circumstances regarding the uninsured driver. They did an awesome job on our new car!" Read more
"... efficient and quick to answer our questions. Plus our car was completed 3 days early. I'd definitely give them 10 stars!" Read more
"... system in place! Even took my rental car back for me! When I got my car back 4 days early!!! She was all clean and nice! 1010 trust them with ..." Read more
"Courteous and professional. Very quick turn around. Looks better than new."
"Quote was accurate to the final bill and repairs were completed on time."
"The repair looks great and was finished on time"
"I really appreciated the communication every step along the way! Instead of having to deal with the tow truck and rental car they had ..." Read more
"... answering my numerous questions without hesitation. I felt informed and supported every step of the way, and I truly appreciated their professionalism." Read more
"Great communication!"
"... completely satisfied with the work with our car. Communication was good how it was being completed and it was clean and fixed as they said it looks ..." Read more
"It was already a few days late, but the communication from the repair shop kept me up to date."

My Experience

It looks brand new again thank you

My Experience

My Experience

Really appreciate your attention to detail and doing it right with only factory OEM parts, in my case Porsche. Car looks like new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The best service and workmanship

Likely to Recommend

Repair Quality

Awesome as always

Customer Service

excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing and quick! My car looks great!!

Likely to Recommend

Telling everyone!

Repair Quality

Very happy!

Customer Service

Everyone was nice

Returned Clean

My Experience

Nice job !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So far everything looks great. Let you know if anything changes.

Likely to Recommend

Repair Quality

I believe the do professional work. The color seems to match up exactly. They went above and beyond to match up my trailer hitch cover to what I had before. If and hope I don’t need them again, I'd have no problem using them for future concerns.

Customer Service

Returned Clean

My Experience

Excellent, friendly help!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great crew. Very informative about the progress of the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The timeline that was set while getting the initial quote was met. The quality of work looks great!

Customer Service

Very friendly and detailed

Returned Clean

My Experience

Very quick and reasonable

My Experience

Likely to Recommend

Repair Quality

Customer Service

Did not meet expectations of time vehicle would be ready.

My Experience

Appreciate the work done. Very professional.

My Experience

Having the van washed when we picked it up was a nice touch. Thank you.

Likely to Recommend

Repair Quality

Ready on time and very clean when picked up.

Customer Service

Walk-in and Brian was professional and friendly. Explained parts needed and sent an estimate for cost next day.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated the communication every step along the way! Instead of having to deal with the tow truck and rental car they had an amazing system in place! Even took my rental car back for me! When I got my car back 4 days early!!! She was all clean and nice! 10/10 trust them with all my auto needs!

Likely to Recommend

Repair Quality

Paint match looks pretty good, but was hoping for a match closer to the other panels.

Customer Service