Premier Automotive
2 Lions Drive,
North Liberty,
IA
52317
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 27 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including timely text and digital updates throughout the repair process. Timeliness is a frequent highlight, with several customers noting their vehicles were completed ahead of schedule. Staff friendliness and professionalism are repeatedly commended, and the seamless handling of insurance and rental car logistics earns special appreciation. A few customers noted minor areas for improvement, such as requests for more frequent status updates and occasional delays due to parts availability, though these were generally understood and well-managed. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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Service Quality
"I am grateful for the exceptional service provided by your team! From the initial drop-off to the return of my car ..."
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"When the unexpected comes along Premier Auto goes beyond 'get it done. SHOW ROOM quality results!"
"Top notch service, excellent communication with me throughout the repair process!"
"Very friendly staff. Repairs were complete on time and service was excellent. Id definitely recommend them to others."
"Prompt professional service"
"... efficient and quick to answer our questions. Plus our car was completed 3 days early. I'd definitely give them 10 stars!"
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"... system in place! Even took my rental car back for me! When I got my car back 4 days early!!! She was all clean and nice! 1010 trust them with ..."
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"Quote was accurate to the final bill and repairs were completed on time."
"Courteous and professional. Very quick turn around. Looks better than new."
"Promised and delivered in 5 days!"
"... Automotive made the process so much easier. They were always helpful, communicative, and patient, answering my numerous questions without hesitation. I felt informed ..."
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"I really appreciated the communication every step along the way! Instead of having to deal with the tow truck and ..."
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"Great communication!"
"... completely satisfied with the work with our car. Communication was good how it was being completed and it was clean and fixed as they said it looks ..."
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"Enjoyed the updates digitally to understand eta of completion"
Randal
(Mazda owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kimberly
(BMW owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I enjoyed my experience with premier everyone was very helpful and Jordon was the biggest help to since this was an accident issue that didn’t start off well at all, but Jordon handled it professionally. I can’t say enough good things about premier because it was all amazing and I will definitely will be using them again!
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Jacob
(Honda owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful. Convenient location and reasonable pricing on services. Also worked well with my insurance and car rental service.
Customer Service - 5.0/5.0
Returned Clean
Cindy
(Nissan owner)
reviewed 9/16/26
My Experience - 5.0/5.0 -
Great job in a timely manner! They made the process easy, handled the insurance company/rental car and kept them notified of the situation.
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Sherrie
(Kia owner)
reviewed 9/7/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Sherry
(Jeep owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeff
(Ford owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Nathan and Jordan do a great job!
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Ryan
(Lincoln owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kimberly
(Buick owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(RAM owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
It looks brand new again thank you
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Michael
(Porsche owner)
reviewed 8/10/26
My Experience - 5.0/5.0 -
Really appreciate your attention to detail and doing it right with only factory OEM parts, in my case Porsche. Car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Chevrolet owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
The best service and workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome as always
Customer Service - 5.0/5.0 -
excellent
Returned Clean
Joseph
(Mazda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Rosie
(Dodge owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Amazing and quick! My car looks great!!
Likely to Recommend - 5.0/5.0 -
Telling everyone!
Repair Quality - 5.0/5.0 -
Very happy!
Customer Service - 5.0/5.0 -
Everyone was nice
Returned Clean
Edgar
(Ford owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Nice job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Ford owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
So far everything looks great. Let you know if anything changes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I believe the do professional work. The color seems to match up exactly. They went above and beyond to match up my trailer hitch cover to what I had before. If and hope I don’t need them again, I'd have no problem using them for future concerns.
Customer Service - 5.0/5.0
Returned Clean
Laura
(Toyota owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Excellent, friendly help!
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