Premier Collision Center

4.6 (248reviews)
90%
13150 I-10 Service Rd,  New Orleans,  LA  70128

Premier Collision Center is a one stop shop. We will meet all your collision needs including any mechanical work. All of our techs are I- CAR, ASE, and factory certified. Premier's goal is to have 100% satisfied customers every single time. Full communication will be provided throughout the entire process. We work with all insurance companies big or small to get the job done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (248)

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My Experience

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Going service

Customer Service

Good service

Returned Clean

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Returned Clean

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My Experience

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My Experience

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My Experience

I AM VERY MUCH SATISFIED WITH THE SERVICE/REPAIR I RECENTLY RECEIVED FROM TOYOTA’S PREMIER COLLISION CENTER. THE TEAM WAS VERY FRIENDLY, WELCOMING, PROFESSIONAL & MOST KNOWLEDGEABLE. THEY ALSO DID A GREAT JOB CLEANING MY CAR!! MY HUSBAND & I AGREED THAT IT LOOKED LIKE A BRAND NEW CAR!! THANKS!!

Likely to Recommend

Repair Quality

I’M MOST SATISFIED WITH THE QUALITY WORK TOYOTA PREMIER COLLISION CENTER DID ON MY CAR. IT WAS DONE IN A TIMELY MANNER. IN ADDITION, THE CLEANUP JOB THEY DID MADE IT LOOK LIKE A BRAND NEW CAR.

Customer Service

GREAT JOB!!

Returned Clean

Likely to Recommend

They do excellent work. The only issue is parts are always ordered late. ( to my understanding) Ray did work hard to get my part in on the 3rd promised due date.

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Customer Service

My Experience

Always good doing business with Premier Collision Center Thanks for a job well done

Likely to Recommend

Repair Quality

Great customer service, professional and reliable. Ray the best !!

Customer Service

Premier done a great job. Thanks Ray you the best.

My Experience

completely professional in all aspects the transaction

My Experience

Outstanding service very much impressed with the text updates that I received received. Let me know the status of my vehicle very much please thank you..

Likely to Recommend

Repair Quality

Outstanding service good communication to give me an update on the status of my vehicle vehicle. I shall return..

Customer Service

Outstanding service plus great update on car status.

My Experience

Multiple delays. Took a month to repair. On the pick up day the road test by receptionist revealed multiple issues. Finally they obtained information about the issue and had to drive the car for at least 15 minutes to recharge the hybrid battery

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Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were not done in a timely manner. What was initially noted as a 10 hour job took a week and two working days. I was inconvenienced for two day with no transportation to work. I scheduled the appointment a month ago to coordinate with the week that I would be on vacation. The team did not prioritize my repairs considering the amount of time I rescheduled the service.

Likely to Recommend

It depends on if it's an insurance claim which mine was not so I did not have access to paid rental services which I expressed to the representative when I scheduled the appointment a month prior.

Repair Quality

Customer Service

I made an appointment a month prior to get vehicle serviced while on vacation to avoid lack of transportation to work. The initial estimate for work was 10 hours. The representative told me 3 - 4 days. My vehicle must have sat unattended for the majority of the week that I was on vacation because they work went well into a second week. All parts had been order a month prior and payment was submitted. I was so inconvenienced by selecting this location for service.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Great service!!!!!

Likely to Recommend

Repair Quality

Very personable

Customer Service

Returned Clean

My Experience

My experience with the service was extremely great. From beginning to the time I picked up my car was very impressive. The staff explained the process and they met the goal.

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Customer Service