Preston Collision Center
In operation 36 years.
Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
i’m quite satisfied with your quality of work, your staff and the timeline to repair my jeep. I would highly recommend Preston collision. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Completely satisfied with the work completed. Not happy one item was overlooked despite noting the issue at scheduling and drop off. Now I have to return
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They will go above and beyond to make sure your car meets your satisfaction.
Customer Service - 5.0/5.0 -
Preston always does quality work on our vehicles. When your car is finished it looks brand new. Very polite personal and willing to work with your schedule.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Everything looks and functions fine so far.
Customer Service - 2.5/5.0 -
I had to call multiple times to get information on the status of the car. I was told once the agent would call me right back after checking on a part. I never received the call back. He ultimately apologized the next call I made. My car was there almost a month before completion. I had to call my insurance for help because I couldn’t get a clear time the parts would come. I finally got some time estimate but it was down to the very last day I had rental coverage. I had to call again to find out my car was done. Twice in two days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They went above and beyond on my car and couldn’t be any happier with their work.
Likely to Recommend - 0.5/5.0 -
I would never recommend anyone take their car for repair repairs or buy a car from Preston motors. No one in my family will ever be back for any type of service/purchase.
Repair Quality - 0.5/5.0 -
My car was not repaired adequately. When I picked it up, it ran out of gas. I had to take it after I had it serviced at Preston to have it serviced somewhere else. I will never go back to Preston motors for any type of service. The body shop manager, as well as the sells manager were rude unprofessional, and did not have any follow up calls placed to me when I reported problems to them.
Customer Service - 0.5/5.0 -
If I could rate the customer service a zero I would. It was actually disgraceful how unprofessional and rude the staff at Preston is.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Was very happy with the quality of replacement
Customer Service - 4.0/5.0 -
Not very interactive on keeping me informed on progress of time of completion I had to call to get update A text msg or Somali d of progress would be nice
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Bobby. All ready did this that week how many times do you need to hear your staff is great but your service manager needs to comunicate.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Preston in New Castle was wonderful!!! So easy to work with and NICE!!! Every person I spoke with was great!! Each time I got off the phone I commented on how wonderful they were!! Car was done sooner than expected, washed and ready to go!! Highly recommend!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job- car looks good
Customer Service - 5.0/5.0 -
Everyone was nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I would give them a 4. Don’t get me wrong the work is good and I am satisfied with how the truck come out. But it sat there for a month before it was even touched. Every time I needed an update I had to reach out. No one ever got back to me until the truck was almost done. Communication is unsatisfactory and it was not a pleasant experience on that end of things.
Customer Service - 4.0/5.0 -
Whenever I talked to someone they were nice. So that was pleasant. Just lacking in communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Didn't finish job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very good job repairing my car. even detailed it