Preston Collision Center
In operation 36 years.
Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job- car looks good
Customer Service - 5.0/5.0 -
Everyone was nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I would give them a 4. Don’t get me wrong the work is good and I am satisfied with how the truck come out. But it sat there for a month before it was even touched. Every time I needed an update I had to reach out. No one ever got back to me until the truck was almost done. Communication is unsatisfactory and it was not a pleasant experience on that end of things.
Customer Service - 4.0/5.0 -
Whenever I talked to someone they were nice. So that was pleasant. Just lacking in communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Didn't finish job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very good job repairing my car. even detailed it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Paint chips from fender hitting door werent repaired, nothing lines up and passenger fender overlaps bumper and headlight with a big paint chip. Also black overspray all over the white car
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kudos to Andy in body shop for keeping me updated on my vehicle. Beautiful work done on my car.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car isn’t even done, my insurance is waiting on your guys to send over the final estimate. I’m not too sure what going on. I’ve been out of a vehicle since April 27th.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See first comment.
Repair Quality - 2.5/5.0 -
Repair took longer than expected. I did not receive updates during the repair process and had to call the shop myself after Two Weeks went by. After closer inspection, I am not totally pleased with the final appearance of my RAV4 and putting it back into the shop again to make it right means another "aggravation " Enterprise car rental.
Customer Service - 2.0/5.0 -
See my previous comment.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The quality of work was excellent, but communication was poor.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone was very nice, but there were some communication issues around the completion of the job.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was good except for the communication. I had to have someone on my behalf go up to the shop every time to get a progress update as no one answers the phone or returns your voicemails. Truck is just like it was before, but customer communication needs work.
Likely to Recommend - 1.5/5.0 -
Mainly due to lack of communication, as if my family member did not get ahold of them I would’ve been out of a vehicle due to my rental agreement being maxed out through insurance
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
In order to get a response on how the vehicle was making progress and what the timeline was or delays that had occurred I had to have a family member go up to the shop, and even then it was hard to get a response. The manager wouldn’t even pick up for the lady at the front desk
Returned Clean
Likely to Recommend - 3.5/5.0 -
Would call myself and nobody would call me back.
Repair Quality - 4.0/5.0 -
The work on my car was good. But getting back to me when I called and left messages to call me back was poor.
Customer Service - 4.5/5.0 -
The work on my car was good. But getting back to me when I called and left messages to call me back was poor.
My Experience - 5.0/5.0 -
It was a job well done. Very satisfied.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend
Repair Quality - 5.0/5.0 -
The repair quality was great
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
When I went to pick up my car from the body shop, the hatch didn’t work. The hatch wasn’t tested before I arrived resulting in the body shop having to keep my car.