Preston Collision Center
In operation 36 years.
Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Repair was perfect, team was great. Communication was a little lacking.
Repair Quality - 5.0/5.0 -
Looks brand new.
Customer Service - 4.5/5.0 -
Collision team was great. Vehicle came back and looked like new.
My Experience - 5.0/5.0 -
Everyone was kind and courteous from start to finish...thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I got my car back and there are two marks on the hood of my car. I called and told them they transferred me to another department. I left a message and still haven't got a call back!
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looked beautiful!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
This will change after the chip is fixed.
Repair Quality - 2.5/5.0 -
I am completely satisfied with the repair. I am unsatisfied with a large chip that was put in my driver side door while my truck was at the shop. I did advise the staff and I am awaiting a call back. I will give a great review when all is straightened out.
Customer Service - 5.0/5.0 -
The staff is great.
Likely to Recommend - 5.0/5.0 -
I would recommend the shop because I’ve seen the work before, only issue was the inside should of been cleaner
Repair Quality - 4.0/5.0 -
The repair was done good but the car needed cleaned better inside, the back seat had stains on it, looked like something was layed on it, the back trunk area had dust everywhere. I cleaned it up myself
Customer Service - 5.0/5.0 -
Jessica was friendly and answered my questions
Likely to Recommend - 1.0/5.0 -
See previous comments. I won't be back. I'll give Nick's a try. They are a direct repair facility for Erie Insurance as well.
Repair Quality - 1.5/5.0 -
There is no communication. I took my truck in for $1300 in repairs. After a week and a half I called to find out the status and left a voicemail for Joe to call me to let me know. At 2 weeks I still hadn't heard anything and called Joe again and left a message. He did not call me back. The next weekend I had to contact my insurance company to find out what was going on. The following Monday, 3 full weeks after dropping off the truck I got a call from Preston asking if I got the message on Friday that my truck was done. I hadn't and I checked all my calls and texts from Friday and there was no contact from Preston. So my truck was done and no one contacted me and we unnecessarily had to juggle our one vehicle for another weekend! Then on the night I picked up the truck I got an email from you saying I would be provided service updates! I just picked the truck up! What updates do I need? Your communication is terrible. Time will tell how the repair holds up.
Customer Service - 1.5/5.0 -
See previous comment
My Experience - 5.0/5.0 -
Prestons is the best for body work. I am very satisfied with the work they have done on my car. Thank you very much, David
Likely to Recommend - 5.0/5.0 -
I would recommend Preston's to all my family and friends.
Repair Quality - 5.0/5.0 -
Prestons does awesome work. I was very satisfied with the Body work that was done on my car.
Customer Service - 5.0/5.0 -
Preston's body shop does great work. I was very satisfied with the work that they did on my car.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will make sure to tell as many people as possible about the bad experience I had and we will no longer buy or go to Preston’s for any repairs. A complete joke with no respect for other time
Repair Quality - 0.5/5.0 -
I wouldn't let them put a sandwich in a ziplock bag.
Customer Service - 0.5/5.0 -
All in all had my car for a month and relied on me to tell them what was wrong with my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great. Everyone was very kind and efficient.
Customer Service - 5.0/5.0 -
Great , friendly, efficient. Nice waiting area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Very professional. 5 stars!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair looked great and very happy with the detailed clean up when i picked up the car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 3.5/5.0 -
Could of been better with communication, I had to reach out for every interaction, there was never any follow up until I got irritating.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I was not kept up to date with the status of my car, I had to call 3 or more times to get any updates. No one returned my voicemails.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0 -
Was told two days for repair it was 16 days and not done right
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
showed interest in getting the repairs done right