Preston Collision Center

4.0 (1,603reviews)
77%
1500 Wilmington Rd,  New Castle,  PA  16105

In operation 36 years.

Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Hyundai
I-Car
Scion
Toyota

Reviews (1,603)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Was told two days for repair it was 16 days and not done right

Likely to Recommend

Repair Quality

Customer Service

showed interest in getting the repairs done right

Likely to Recommend

Repair Quality

Customer Service

Repairs took close to 3 weeks, but overall exceptional service and repairs were perfect!

Likely to Recommend

I would tell them if preston is there only option then they are better off just taking the car to the scrap yard and starting over

Repair Quality

Estimate said 10 days. It took 46. Everything i called i either got hung up on or told they dont know anything about my car. Then for 3 weeks I kept getting told it would be done tomorrow and it never was. Honestly if this is how your business is conducted in surprised you haven't run yourself into the ground. I will no longer be taking my cars to any prestons locations. Not just the body shop. They trash customer service put such a bad taste in my mouth for any preston brand.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car is great and staff were wonderful

Likely to Recommend

Repair Quality

Customer Service

The car was fixed wonderfully

My Experience

Finished came out great. Had to wait long time for the door was very hard to find? All and all came out looking good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far so good. Everything seems to be fine

Customer Service

Returned Clean

Likely to Recommend

The car was very clean when returned.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My Jeep was very well taken care of. The staff was very kind. The man who called me to tell me that I would be receiving my invoice was very nice and professional.

Customer Service

The customer service was very nice and gave me the information that I asked for.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Satisfied with job, not with customer service.

Customer Service

They never called me once in 4 weeks with updates on a 1 week job. I had to call constantly and was lucky if someone answered. They do not return calls.

My Experience

Thank you for the repairs. My car looks great. Excellent service. ❤️

Likely to Recommend

Repair Quality

I am satisfied with the repairs.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Overall a fantastic job by Preston. The only reason the car was late getting back to me was they found a few broke steering pieces when re assembling.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The repair was fixed great however my headlight and turn signal didn't work on the way home. I called your business but they didn't know if they did anything for it not to work. They said to bring it back the next day. I took it to my guy who fixes my car and you forgot to plug the light back in after the car was fixed