Preston Collision Center

4.0 (1,604reviews)
77%
1500 Wilmington Rd,  New Castle,  PA  16105

In operation 36 years.

Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Hyundai
I-Car
Scion
Toyota

Reviews (1,604)

My Experience

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Repair Quality

took too long-initially waiting on parts then had to order more and then had to order more after that.

Customer Service

they had to order more parts again and again and again so took way to long for repair

My Experience

Great job

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My Experience

Did a great job and ready when they said it would be ready

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My Experience

I was consistently kept updated on the progress of my repairs. They also explained what was being done and why. At all times everyone I came in contact with acted very professionally.

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My Experience

Prompt service and pleasant persons to work with.

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My Experience

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This was the second time in 6 months we used the shop. In general, there has been a lack of attention to detail both visits. In addition to the above comments, the Rep had to clean the excess clear coat finish from the vehicle after my wife asked about it when we arrived to pickup the vehicle. It was easily noticeable on all of the repaired/replaced parts.

Repair Quality

When we picked up the vehicle, the check engine light was active. So Inwaited an extra 30 minutes while the representative connected the vehicle to the computer to confirm there were no issues and to clear the alerts. This could’ve/should’ve been done prior to my receipt of the vehicle, IMO.

Customer Service

The employees I interacted with were courteous and responsive. Rating is lowered to reflect overall satisfaction of the shop “service.”

My Experience

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My Experience

Always provide a very well repaired and professionally restored vehicle.

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My Experience

Quality work Professional and courteous staff

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The work on the vehicle was excellent. The staff was professional and courteous.

Repair Quality

Staff was professional and courteous

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