Preston Collision Center

4.0 (1,601reviews)
79%
1500 Wilmington Rd,  New Castle,  PA  16105

In operation 36 years.

Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Hyundai
I-Car
Scion
Toyota

Reviews (1,601)

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My Experience

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The customer service was very good (friendly, courteous, and timely communications), but there was a lack of attention to detail regarding the physical repair and the initial handoff of the vehicle (if it had been cleaned, it wasn't a very good job). These are easily addressable items, so I would recommend them with those caveats.

Repair Quality

Its too soon to tell if there are any issues, but based upon the fact that the vehicle had a bad wheel bearing when I picked it up the first time, I'd say less than satisfied. They were able to make that repair in only one more day, though.

Customer Service

The service representative, Chuck, did everything to make the experience right. But, the vehicle wasn't entirely fixed when I picked it up, and I had to return it for additional repairs that should have been caught previously.

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prestons work is always consistent and excellent

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looks brand new

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I wont know until i get my truck completely fixed

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I dont know until i get my truck completely fixed

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Thank you for being so nice and understanding and helpful.

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They parked my car under a tree and I had to ask if they could wash it off. I didn't want sap on my car. I also had 2 scratches on the side of my car and they had to buff them out.