Preston Collision Center

4.1 (1,600reviews)
79%
1500 Wilmington Rd,  New Castle,  PA  16105

In operation 36 years.

Preston Collision Center is here to provide you with quality repair work for your vehicle of any make or model. We offer complete body and refinish repair as well as glass replacement and repair. We are a certified collision center and work with all insurance companies to ensure you get the best experience possible. Our team of skilled professionals and technicians are here for you every step of the way because at Preston you always come first!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Hyundai
I-Car
Scion
Toyota

Reviews (1,600)

My Experience

They did an amazing job !!

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I would recommend them, but certainly not Liberty Mutual. I’m very concerned what else may go wrong while I’m driving because of inferior parts Liberty mutual forced Preston Motors to install. I’m very afraid to drive my Lincoln MKC now!

Repair Quality

Liberty mutual insisted on refurbished parts which extended the repair time giving mechanics to waste time calling around to locate them. When they found none they had to be ordered adding days of waiting. Refurbished headlights they installed did not work and I found myself driving home in near darkness as the visual field in front of car was only 5’, forcing me to drive 30 miles at only 10 miles an hr. It was completely unsatisfactory (on Liberty Mutual’s part) and terrifying!!!!

Customer Service

Every time I called no one ever answered in the body shop. Several voicemail messages went day before being answered

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My Experience

The team was professional and personal regarding my car

My Experience

I can’t believe that you couldn’t find the decals for the side truck but what it is things happen. They forgot to buff out scratches on second door but they are going to fix it other than that I was treated very professionally and that counts in my book thank you and your staff

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My Experience

Preston made the repair process incredibly easy and took great care of me and my vehicle. Bobby was in charge of the repair process for my vehicle and helped me tremendously with a rental vehicle as i did not have rental coverage on my insurance policy. 10/10 would not buy from or go to anyone else. Thank you guys so much.

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When you have to ask them to fix the repair without them offering is a problem after they admitted the color was wrong.

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Had to leave it there to be re painted it wasnt even close to the color.

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The work they did was great. However, it took weeks longer to complete than originally anticipated. I would get notice a day before it was to be done and told it would take days longer on multiple occasions.

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Rear bumper and lift gate look great. However, right tail light isn't working.

Customer Service

Workmanship seems to have been very good. I tried numerous times (left voicemails in multiple mailboxes) to speak with someone at the shop regarding the progress and timeline of the repair, but never received a return call.

My Experience

My Experience

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