Prime Collision Repair

4.9 (1,071reviews)
98%
4509 Canton Rd,  Marietta,  GA  30066

In operation 23 years.

Our facility has been repairing vehicles for over twenty years. We value our customers and stay committed to continued education following the latest manufacturers guidelines. Customer Satisfaction and vehicle safety continue to be our facilities highest priorities

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,071)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, and courteous, creating a welcoming experience throughout the repair process. Timeliness is a standout strength, with numerous vehicles completed ahead of schedule. Communication was highlighted positively by many, with regular updates keeping customers informed. A few customers noted areas for improvement directly in their feedback, including requests for more proactive communication during the repair process, better attention to detail on items like vacuuming and washing, and ensuring all repair-related checks such as alignment and lug nut tightening are completed before vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Body work repair was excellent, the repaired door completely matching the rest of the car. The car ..." Read more
"... They make the process as seamlessly as they can. The work is done well, explanations were given, and they make your car look the same as it before ..." Read more
"... easy. From drop off, to rental exchanges, to pick up. Cant even tell there was a repair. Flawless experience." Read more
"Repairs and repainting were done expertly. Car looks good as new. The employees were friendly ..." Read more
"The repair was done very professionally. The staff and the technician were very professional ..." Read more
"Was done 4 days before the due date. They were fast"
"They did a great job and finished before promised"
"They finished the car a day early!"
"Process was efficient and much faster than I was expecting. Very happy!"
"Service and timing could absolutely not have been better."

Likely to Recommend

Repair Quality

I see 2 places i may need to bring back. But, it does look good@

Customer Service

See above.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great service, quick and good customer service.

Customer Service

Returned Clean

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Repair Quality

Great service

Customer Service

Great

Returned Clean

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When our insurance asked us where we would like to have our car repaired my son said we haven’t had a car repaired so we told them just send it yo the best shop. She was right because we were happy with the job they did to my car

Repair Quality

The car looks like it was restored to its original condition. Drives like I just bought the car

Customer Service

They gave us a date when the car would be done but it was done earlier. W Ed really didn’t need a rental car.

Returned Clean

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Repair Quality

Friendly, professional, keeping their promises, clean job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was so impressed by the speed you completed the job. And everyone was so courteous

Customer Service

Returned Clean

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Best in the business.

Repair Quality

Great work again.

Customer Service

Always friendly and handled my rental car with. enterprise flawlessly.

Returned Clean

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Repair Quality

They were amazing and fast!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Have used Prime several times and always been quite pleased with their work and professionalism.

Customer Service

Returned Clean

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Repair Quality

The were accurate, timely and professional n

Customer Service

Same

Returned Clean

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Repair Quality

Great job and fast

Customer Service

Great

Returned Clean

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Repair Quality

Excellent work Professional and courteous staff. Would always recommend

Customer Service

So wonderful to work with and prompt

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Excellent service. My car looks brand new again.

Customer Service

Excellent service. My car looks brand new again.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I am certain that I will recommend Prime Collision to friends and family.

Repair Quality

Service and timing could absolutely not have been better.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

For sure

Repair Quality

Great people Beca & at the front desk. Did a great job in a very short period of time

Customer Service

Returned Clean