Prime Collision Repair

4.9 (1,089reviews)

97%

(770) 924-2080

4509 Canton Rd, Marietta, GA 30066

97%

4509 Canton Rd
Marietta, GA 30066

Get Directions Website Email

About Prime Collision Repair

4509 Canton Rd
Marietta, GA 30066

Get Directions Website Email

In operation 23 years.

Our facility has been repairing vehicles for over twenty years. We value our customers and stay committed to continued education following the latest manufacturers guidelines. Customer Satisfaction and vehicle safety continue to be our facilities highest priorities

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,089)

Sort By:
Newest
Rating

1,077 Customers Rated

5 Stars

85.4% Complete

(930)
4 Stars

8.4% Complete

(91)
3 Stars

2.7% Complete

(29)
2 Stars

0.8% Complete

(9)
1 Star

0.4% Complete

(4)
< 1 Star

1.3% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, and courteous, creating a welcoming experience throughout the repair process. Timeliness is a standout strength, with numerous vehicles completed ahead of schedule. Communication is largely appreciated, with customers valuing regular updates. A few customers noted areas for improvement directly from their experiences, including occasional gaps in communication, minor finishing details such as cleanliness and incomplete inspections before pickup, and isolated quality concerns like mismatched headlamps and loose lug nuts. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness

"Body work repair was excellent, the repaired door completely matching the rest of the car. The car ..." Read more

"... They make the process as seamlessly as they can. The work is done well, explanations were given, and they make your car look the same as it before ..." Read more

"Repairs and repainting were done expertly. Car looks good as new. The employees were friendly and professional. ..." Read more

"... easy. From drop off, to rental exchanges, to pick up. Cant even tell there was a repair. Flawless experience." Read more

"The car looks like it was restored to its original condition. Drives like I just bought the car"

"They finished the car a day early!"

"Was ready a day early"

"Earlier than promised!!!"

"Process was efficient and much faster than I was expecting. Very happy!"

"Service and timing could absolutely not have been better."

Service Quality
Timeliness

Service Quality
Timeliness

"Body work repair was excellent, the repaired door completely matching the rest of the car. The car ..." Read more

"... They make the process as seamlessly as they can. The work is done well, explanations were given, and they make your car look the same as it before ..." Read more

"Repairs and repainting were done expertly. Car looks good as new. The employees were friendly and professional. ..." Read more

"... easy. From drop off, to rental exchanges, to pick up. Cant even tell there was a repair. Flawless experience." Read more

"The car looks like it was restored to its original condition. Drives like I just bought the car"

"They finished the car a day early!"

"Was ready a day early"

"Earlier than promised!!!"

"Process was efficient and much faster than I was expecting. Very happy!"

"Service and timing could absolutely not have been better."

Jeannine (Honda owner) reviewed 9/24/26

You guys are great I will leave a glowing Google review my car looks great!!! Clean bathrooms and entry way was noticed!

Bradley (Toyota owner) reviewed 9/21/26

Danielle (Honda owner) reviewed 9/19/26

Betty (Land Rover owner) reviewed 9/11/26

Absolutely

PRIME is awesome! From the 1st phone call to their office to dropping my car off for repairs and picking it up was absolutely flawless!!! My car looks brand new…repaired, car washed and clean:):) I hope that I won’t have to get repairs again but I will recommend PRIME to my friends and business colleagues!!!

Everyone was kind and responsive:)

Steven (Nissan owner) reviewed 9/10/26

Good communication and excellent workmanship.

The repair was done well with oem parts

Everyone was friendly and helpful

Dorothea (Infiniti owner) reviewed 9/10/26

Prime Collision did a great job!

Zahir (Mitsubishi owner) reviewed 9/7/26

To be honest , After this bad customer service , I will not recommend any one

I did not give 10 because of the poor customer service . The repair job was perfect but not the Customer service front desk

Very very rude . Zero customer service .

Bruce (Subaru owner) reviewed 8/31/26

Great customer service. They keep you updated and they are very efficient in getting my car fixed quickly

Great customer - Beca

Alan (BMW owner) reviewed 8/31/26

My car looks like new! The staff was courteous and professional. Great communication.

Kimberly (Honda owner) reviewed 8/27/26

They did a beautiful job, very thorough and communicate communicated well

Lachge (Lexus owner) reviewed 8/21/26

Best body shop W body techs Real deal body work, Work always done on time

Jada (Toyota owner) reviewed 8/20/26

Candace (Chevrolet owner) reviewed 8/19/26

Joseph (Honda owner) reviewed 8/19/26

Lawrence (Hyundai owner) reviewed 8/14/26

Fernando (Volkswagen owner) reviewed 8/13/26

Thank for you service

Leasa (Toyota owner) reviewed 8/11/26

They did a great job! They worked quickly and efficiently to get my car finished. The work looks great, all the people were very kind and happy to help. Would highly recommend!

Michael (Subaru owner) reviewed 8/10/26

Peggy (Audi owner) reviewed 8/3/26

I see 2 places i may need to bring back. But, it does look good@

See above.

Andrew (Toyota owner) reviewed 7/31/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Prime Collision Repair

About Prime Collision Repair

Reviews (1,089)

1,077 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean