Pristine Collision

4.9 (302reviews)
98%
58-64 1st Ave,  Paterson,  NJ  07514
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Shop AssistantSparkles

In operation 3 years.

Welcome to Pristine Collision, We are I-CAR Gold Class certified repair facility, recognized among the top in the industry for excellence in collision repair. Our technicians are highly trained and equipped with cutting-edge tools to restore your vehicle to manufacturer standards. We specialize in OEM-certified repairs and work with all major insurance providers to ensure a smooth, hassle-free experience. Backed by a written lifetime warranty, we’re committed to quality, safety, and customer satisfaction at every step.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (302)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent customer service. Many highlight that vehicles were completed ahead of schedule, with thorough and proactive communication throughout the repair process via texts and calls. Repair quality is frequently described as outstanding, with cars returned looking brand new, often cleaned and detailed. A few customers noted minor concerns such as small scratches found post-repair, inconsistent pickup timing communication, and dissatisfaction with aftermarket parts used, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... completely satisfied with the work done on my car. The attention to detail, quality of service, and professionalism were excellent. You can really see the care and dedication in every ..." Read more
"The quality of the work was outstanding. Pristine Collision truly deserves the highest rating. ..." Read more
"... with the car repairs. They are a great team, and the work they do is excellent and professional." Read more
"I cant say enough about how good Pristine Collision is! I needed a tire sensor reset and when I called them, ..." Read more
"My 2024 Lexus looks as new as it did when I first got it... very impressed with the quality of repairs!"
"Car was ready 5 days before estimate."
"... explained everything in detail and understandable. They estimated 5 days repair in 3 day my car was done. I highly recommend Pristine Collision." Read more
"... start to finish was professional, polite and helpful! I got my car back earlier than expected And my it looks great!" Read more
"It was ready earlier than expected"
"... They did an excellent job with repairing my car. The repairs were done before the estimated time. They were honest, efficient and payed attention to ..." Read more
"I was updated every step of the way which was not only extremely helpful but highly professional as well."
"1010 experience great communication, perfect paint match, and flawless fitment. Couldnt have asked for more. ..." Read more
"... fixed at Pristine Collision. From the beginning, they were promptnon communicating everything- confirming appointment, progress of the repair etc. Very polite and helpful ..." Read more
"Thank you for keeping me updated with communication I love that also nice"
"But the times kept changing & I wasn't fully prepared. Meaning I had to make work arrangements to pick ..." Read more

My Experience

⭐⭐⭐⭐⭐ I had an outstanding experience with Pristine Collision after my accident. From the moment I dropped off my vehicle until the day I picked it up, the entire team was professional, friendly, and incredibly helpful. They made the entire repair process seamless by keeping me informed every step of the way, answering all of my questions, and providing excellent customer service throughout. The quality of the repairs exceeded my expectations—my car looks absolutely amazing, and you would never know it had been in an accident. A huge shoutout to the entire team at Pristine Collision for their exceptional workmanship, attention to detail, and professionalism. They truly take pride in what they do, and it shows in both the quality of their work and the way they treat their customers. I highly recommend Pristine Collision to anyone in need of collision repairs. Thank you for making a stressful situation so much easier and for returning my car looking like new!

Likely to Recommend

Repair Quality

Perfect!

Customer Service

Returned Clean

My Experience

I had an excellent experience at this car shop! The staff was professional, honest, and friendly from start to finish. They took the time to explain everything clearly, completed the work on time, and the quality of the repairs exceeded my expectations. The pricing was fair, and I really appreciated their attention to detail and outstanding customer service. It’s refreshing to find a shop you can truly trust. I highly recommend them to anyone looking for reliable and high-quality automotive service. Thank you for the great experience!

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Returned Clean

My Experience

Pristine Collision was a terrific experience! Every single person I interacted with from start to finish was professional, polite and helpful! I got my car back earlier than expected And my it looks great!

Likely to Recommend

I have already recommended this shop to a friend!

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My Experience

My Experience

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I didn't know I had to take everything out of my trunk I would have done so prior to dropping it off. I had my laundry items inside and everything got tossed all around, the bleach was upside down & spilled out all over this is how I know it had been tossed around & not place nicely. I have 2 cars 1 new & this car, I get that this car is "poor" but I still treat it like its new as well. Thanks

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I would recommend them

Repair Quality

They did an amazing job from start to finish. They made sure everything was looked at and all was in order very satisfied with the services.

Customer Service

From the beginning to the end of services great teamwork

My Experience

Just Super thank you for cleaning My truck after your repair, as a Detailer I appreciate that alot..it made me happy...

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Repair Quality

The repair and paint is Great, but next day as I was putting my drums in the pickup bed noticed my cover was damaged, can't say who did it but I know I didn't and I should have noticed as I picked up the Truck , but The work was Great...

Customer Service

Andrea is Awsome,. Enjoy talking with everyone at Pristine AUTOBODY Great People..

Returned Clean

My Experience

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Repair Quality

Everything was very fast and smooth the personal was very good and very smooth with me definitely I recommend %100 . Thank you . 🙏

Customer Service

Returned Clean

My Experience

Pristine is the appropriate word for this collision shop. Not only was my car returned in perfect condition, but the interior of the car was cleaned and detailed as if it were brand new. I hope I never need another visit to an autobody shop, but if I do, I would choose no other one then pristine collision.

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Excellent customer service and quality of work.

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Returned Clean

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My Experience

Everything was excellent

My Experience

The derive was excellent from start to finish all of the associates involved were very nice and pleasant AZ did and excellent job it looks like the car never was messed up

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Returned Clean

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Repair Quality

excellent work, service and communication

Customer Service