Pristine Collision

4.9 (325reviews)
97%
58-64 1st Ave,  Paterson,  NJ  07514
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Shop AssistantSparkles

In operation 3 years.

Welcome to Pristine Collision, We are I-CAR Gold Class certified repair facility, recognized among the top in the industry for excellence in collision repair. Our technicians are highly trained and equipped with cutting-edge tools to restore your vehicle to manufacturer standards. We specialize in OEM-certified repairs and work with all major insurance providers to ensure a smooth, hassle-free experience. Backed by a written lifetime warranty, we’re committed to quality, safety, and customer satisfaction at every step.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (325)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional repairs, and outstanding customer care. Many highlight the high-quality workmanship, with vehicles returned looking brand new, and commend the attention to detail in both repairs and finishing. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. Communication is frequently celebrated, with customers appreciating regular text and call updates throughout the repair process. A few customers noted minor concerns such as small scratches post-repair, use of aftermarket parts, and occasional scheduling changes, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"... providing excellent customer service throughout. The quality of the repairs exceeded my expectations—my car looks absolutely amazing, and you would never ..." Read more
"... completely satisfied with the work done on my car. The attention to detail, quality of service, and professionalism were excellent. You can really see the care and dedication in every ..." Read more
"Great personnel, however quality wasnt what I was expecting based on recommendations and price."
"The quality of service was excellent and they completed the job quickly."
"... with the car repairs. They are a great team, and the work they do is excellent and professional." Read more
"Car was ready 5 days before estimate."
"... explained everything in detail and understandable. They estimated 5 days repair in 3 day my car was done. I highly recommend Pristine Collision." Read more
"Ready earlier which was so helpful!"
"Great experience overall. Timely updates and well done on the repairs. Very satisfied."
"The employees were all professional and the job done to my car was exceptional and done in a timely manner."
"They were great in every aspect! Communicated with me through the whole process and left my car looking brand new. Would highly recommend ..." Read more
"... fixed at Pristine Collision. From the beginning, they were promptnon communicating everything- confirming appointment, progress of the repair etc. Very polite and helpful staff who help you understand ..." Read more
"excellent work, service and communication"
"Thank you for keeping me updated with communication I love that also nice"
"1010 experience great communication, perfect paint match, and flawless fitment. Couldnt have asked for more. Definitely found my ..." Read more

My Experience

You all did a really great job! My car looks great! Everyone was so nice through the process and very communicative. I appreciated the regular updates a lot.

My Experience

My Experience

I had my car serviced with them through a collision claim i came across them as an option with my insurance company and seen the positive reviews . trust the reviews! very nice people great with communication and I knew my car was in good hands . will be keeping them in mind for future services no complaints!! 10/10 will recommend

Likely to Recommend

I would absolutely recommend Pristine! They are extremely professional, take pride in their work and their customer service is excellent!

Repair Quality

I was very pleased with the repairs!

Customer Service

Extremely happy with the costumer service!

Likely to Recommend

Very likely

Repair Quality

Great Collision and Repair shop. Repaired the hood of a 2017 Fiat.

Customer Service

Excellent work

Returned Clean

My Experience

Gracias por ayudarme a sacar mi carro tan rápido muy bien recomendados de mi parte

Likely to Recommend

Repair Quality

Customer Service

Gracias

Likely to Recommend

Repair Quality

They were great in every aspect! Communicated with me through the whole process and left my car looking brand new. Would highly recommend them

Customer Service

My Experience

Thank you all so much I am very satisfied of all your work thank you, for everything.

Likely to Recommend

Repair Quality

I very happy with the job.

Customer Service

Very good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done

Likely to Recommend

Repair Quality

Job well done

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I like the shop but I would just tell them to make sure to take photos of their car prior to dropping it off just to be safe.

Repair Quality

The service was good. There were a couple of chips of paint on my passenger door, which was the one they had worked on that I noticed that were not there prior to me dropping my car off. I didn’t say anything because I didn’t have photos from the day I dropped the car off. Also the interior of the car had a really strong smell of epoxy for about a week after picking up my vehicle that would not go away not matter how much I aired it out or sprayed something. My concern was that for my son inhaling it while driving. Other than that the front desk workers were very kind and respectful. Overall everyone seemed pleasant.

Customer Service

Customer service was great.

Likely to Recommend

Of course

Repair Quality

Very good job, will tell others about you guys ty.

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The paint job was great. I just wished the interior panels of the rear side doors was included as it was starting to chip it would have made the car in pristine condition. Overall completely satisfied. Jasmin and the front desk were very accomodating and treated me with respect. Will use their services for future autobody repairs/paint.

My Experience

The employees were all professional and the job done to my car was exceptional and done in a timely manner.

My Experience

This was my second time doing business with this company and they have exceeded my expectations always good business thank you again

Likely to Recommend

Repair Quality

I like the good customer service they provide

Customer Service

Likely to Recommend

Repair Quality

Customer Service