Pro Collision LLC

5.0 (347reviews)

98%

(678) 535-1717

1499 Highway 411 NE, Cartersville, GA 30121

98%

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1499 Highway 411 NE
Cartersville, GA 30121

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About Pro Collision LLC

See Photos

1499 Highway 411 NE
Cartersville, GA 30121

Get Directions Email

Apply for Financing

In operation 18 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (347)

Sort By:
Newest
Rating

252 Customers Rated

5 Stars

67.7% Complete

(235)
4 Stars

3.2% Complete

(11)
3 Stars

0.3% Complete

(1)
2 Stars

1.2% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, courteous, and knowledgeable. Communication throughout the repair process receives strong recognition, particularly text updates that kept customers informed at every step. Timeliness is another highlight, with several customers noting repairs were completed ahead of schedule. A few customers noted minor issues upon vehicle return, such as part fitment or small functional concerns, which they felt could be addressed more thoroughly before handoff. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... process. My Chrysler was returned looking like new, and the quality of the repairs exceeded my expectations. They made the entire process smooth and stress-free, ..." Read more

"Very nice job. Fit and finish excellent. Ride is of top quality, like it was before the accident. Thanks for a top ..." Read more

"... great. The office staff was friendly and professional. The repair was perfectly done and in a timely manner. I have used them before and will use them in the ..." Read more

"My car looks just like new. It had also been detailed and looked brand new inside also. The staff that ..." Read more

"... next. They made everything so easy to deal with, the work they done was phenomenal!!" Read more

"Car Looked good as new and was ready quicker than they originally thought. Also appreciated vacuuming the floorboards and the ..." Read more

"It was done before originally expected."

"I have used pro collision several times and they always do great work and in a timely manner.i would recommend them to anyone. 10 out of 10!!"

"Vehicle was ready in timely manner"

"... waited longer if it meant I didnt have to go back. Its not convenient to miss work so you can fix your mistakes" Read more

"... very nice and made the entire process so simple. The text updates were awesome to keep me informed. The repair looks amazing!" Read more

"... Collision did a great job on the repair of my Tacoma. They kept me informed during each step of repair and the staff was professional, friendly and courteous! ..." Read more

"outstanding service communicate well made it all hasslefree"

"The shop sent me updates via text"

"Great company, speedy and amazing communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... process. My Chrysler was returned looking like new, and the quality of the repairs exceeded my expectations. They made the entire process smooth and stress-free, ..." Read more

"Very nice job. Fit and finish excellent. Ride is of top quality, like it was before the accident. Thanks for a top ..." Read more

"... great. The office staff was friendly and professional. The repair was perfectly done and in a timely manner. I have used them before and will use them in the ..." Read more

"My car looks just like new. It had also been detailed and looked brand new inside also. The staff that ..." Read more

"... next. They made everything so easy to deal with, the work they done was phenomenal!!" Read more

"Car Looked good as new and was ready quicker than they originally thought. Also appreciated vacuuming the floorboards and the ..." Read more

"It was done before originally expected."

"I have used pro collision several times and they always do great work and in a timely manner.i would recommend them to anyone. 10 out of 10!!"

"Vehicle was ready in timely manner"

"... waited longer if it meant I didnt have to go back. Its not convenient to miss work so you can fix your mistakes" Read more

"... very nice and made the entire process so simple. The text updates were awesome to keep me informed. The repair looks amazing!" Read more

"... Collision did a great job on the repair of my Tacoma. They kept me informed during each step of repair and the staff was professional, friendly and courteous! ..." Read more

"outstanding service communicate well made it all hasslefree"

"The shop sent me updates via text"

"Great company, speedy and amazing communication"

Madelyn (Honda owner) reviewed 10/8/26

Kathy (Honda owner) reviewed 10/7/26

The owner was very nice and made sure I looked everything over on the repairs to my vehicle. They cleaned my vehicle before I came to pick it up. I will recommend Pro Collision to my friends and family.

Gary (GMC owner) reviewed 10/1/26

Anthony and the entire team did a great job!

Great service

Steven (Lexus owner) reviewed 9/26/26

No better collision service anywhere.

Stacie (Cadillac owner) reviewed 9/14/26

Quality work with a wonderful staff. Helped me through the process of repairing my car and working through the insurance company Highly satisfied and highly recommend

John (Toyota owner) reviewed 9/13/26

Everyone was great!!! I'll recommend Pro Collison to everyone i know.... thanks

Danny (Toyota owner) reviewed 9/3/26

Trent (Toyota owner) reviewed 8/24/26

Pro collision did a great job! And I would definitely recommend them!

Joshua (Subaru owner) reviewed 8/24/26

I am completely satisfied with the service received, it has exceeded any and all expectations, they even helped me get the cement off my car just to be nice. God bless these good christian folks.

Nawana (GMC owner) reviewed 8/24/26

Wendy (Chevrolet owner) reviewed 8/19/26

I will only refer Pro Collision!

Just like I was referred to ProCollision, I will be referring the next. They made everything so easy to deal with, the work they done was phenomenal!!

Everyone I spoke with made me feel like we already knew one another!

Gregory (Chevrolet owner) reviewed 8/19/26

Passenger door lock when you touch it isn't working and windshield fluid isn't working now. I can't even hear the motor running when I try and use it.

No comment

Callie (Lexus owner) reviewed 8/17/26

Mark (Ford owner) reviewed 8/13/26

Everything about the process was great. The office staff was friendly and professional. The repair was perfectly done and in a timely manner. I have used them before and will use them in the future.

Kenneth (Honda owner) reviewed 8/10/26

Kelsie (Jeep owner) reviewed 8/10/26

Melody (Cadillac owner) reviewed 8/10/26

Raleigh (Hyundai owner) reviewed 8/5/26

Bonnie (Chevrolet owner) reviewed 8/3/26

William (Toyota owner) reviewed 8/3/26

Pro Collision did a great job on the repair of my Tacoma. They kept me informed during each step of repair and the staff was professional, friendly and courteous! I would definitely use them again if I need repair work in the future. Thanks Pro Collision!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Pro Collision LLC

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About Pro Collision LLC

Reviews (347)

252 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 2.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0