Pro Collision LLC

5.0 (340reviews)
98%
1499 Highway 411 NE,  Cartersville,  GA  30121

In operation 18 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

Customers say
Overall Customer Satisfaction
Customers consistently praise Pro Collision for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, along with their commitment to keeping customers informed throughout the repair process via calls and text updates. Several customers appreciated the unexpected bonus of having their vehicles cleaned inside and out. Timeliness is another strong point, with multiple customers noting repairs were completed on schedule or even ahead of time. A few customers mentioned minor issues such as part fitment or detailing, but noted these were resolved promptly. Overall, customers express strong satisfaction and willingness to recommend Pro Collision to friends and family.
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"... process. My Chrysler was returned looking like new, and the quality of the repairs exceeded my expectations. They made the entire process smooth and stress-free, ..." Read more
"Very nice job. Fit and finish excellent. Ride is of top quality, like it was before the accident. Thanks for a top ..." Read more
"My car looks just like new. It had also been detailed and looked brand new inside also. The staff that ..." Read more
"I highly recommend Pro Collision. The staff were all very professional, knowledgeable, courteous and prompt. They kept me ..." Read more
"Car turned out really well! Cant even tell its been in an accident. The wait time was as expected and I was very pleased ..." Read more
"Car Looked good as new and was ready quicker than they originally thought. Also appreciated vacuuming the floorboards and the ..." Read more
"I have used pro collision several times and they always do great work and in a timely manner.i would recommend them to anyone. 10 out of 10!!"
"They were abke to finish ahead of schedule and we're able to help get a rental. All was taken ..." Read more
"Vehicle was ready in timely manner"
"Needed a little more work than expected but I was updated"
"... Collision did a great job on the repair of my Tacoma. They kept me informed during each step of repair and the staff was professional, friendly and courteous! ..." Read more
"... very nice and made the entire process so simple. The text updates were awesome to keep me informed. The repair looks amazing!" Read more
"outstanding service communicate well made it all hasslefree"
"The shop sent me updates via text"
"Called letting me know the process."

My Experience

Pro collision did a great job! And I would definitely recommend them!

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I am completely satisfied with the service received, it has exceeded any and all expectations, they even helped me get the cement off my car just to be nice. God bless these good christian folks.

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I am completely satisfied with the service received, it has exceeded any and all expectations, they even helped me get the cement off my car just to be nice. God bless these good christian folks.

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I will only refer Pro Collision!

Repair Quality

Just like I was referred to ProCollision, I will be referring the next. They made everything so easy to deal with, the work they done was phenomenal!!

Customer Service

Everyone I spoke with made me feel like we already knew one another!

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Passenger door lock when you touch it isn't working and windshield fluid isn't working now. I can't even hear the motor running when I try and use it.

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No comment

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Everything about the process was great. The office staff was friendly and professional. The repair was perfectly done and in a timely manner. I have used them before and will use them in the future.

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My Experience

Pro Collision did a great job on the repair of my Tacoma. They kept me informed during each step of repair and the staff was professional, friendly and courteous! I would definitely use them again if I need repair work in the future. Thanks Pro Collision!

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Great company, speedy and amazing communication

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Great customer service and did a wonderful job on my car repair!

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Did an awesome job as always

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My Experience

JT and the staff took awesome care of of everything from start to finish.. Thanks Pro Collision !!