Pro Collision LLC

5.0 (341reviews)
98%
1499 Highway 411 NE,  Cartersville,  GA  30121

In operation 18 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (341)

My Experience

My Experience

Everything was fantastic! Excellent staff from start to finish! I am truly impressed with the repair work on my car, the entire process was outstanding! 10 out 10, highly recommend!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were very happy with the repairs done on our truck !! We will tell everyone about your company. Thank you all so much for the hard work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Based on how well they performed the repairs, I would definitely recommend them.

Repair Quality

Pro Collision did an excellent job of repairing my truck. They had to replace both running boards since the ones on my truck were obsolete. They selected fantastic looking boards. They kept us informed of the progress being made in the repairs all through the process.

Customer Service

They were always keeping us informed of the progress being made on my truck.

Returned Clean

Likely to Recommend

Using the wrong class of parts is huge. Attention to detail and proper completion of the job is called customer service.

Repair Quality

The paint looks good. The bumper looks good. After refusing the vehicle initially, the hitch insert and pin were replaced. The one big problem was the hitch pin they used. The 5/8” pin that was purchased was too short to fit through the beefed up Class IV holes. Instead of getting a proper pin, the 1/2” Class III pin was used. This means a1/2” pin was used in a 5/8” hole. This caused a lot of movement and would have led to wearing out the hitch. I’m glad I found this and purchased the correct pin myself. Attention to detail means everything!!

Customer Service

Returned Clean

My Experience

They did a fantastic job!!

Likely to Recommend

Repair Quality

My truck look beautiful again!

Customer Service

Returned Clean

Likely to Recommend

as I said they have fixed my car 2 times did good job that’s why I went back to them

Repair Quality

I am satisfied with my car so far as I can tell this is the second time I have use this company and they did good work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very happy with the results of my vehicle! The work Pro Collision provided was done beautifully! I would recommend them, definitely! They completed repairs in a timely manner, and kept me in loop every step of the way!

Customer Service

Everything was explained in verbiage I could understand and I received updates on the progress! Everyone I spoke to was professional and nice.

Returned Clean

Likely to Recommend

Repair Quality

I'm very pleased with the quality and service received at ProCollision. Great job!

Customer Service

Returned Clean

My Experience

Awesome job!

Likely to Recommend

Most definitely

Repair Quality

Awesome job

Customer Service

Very satisfied! Great communication

Returned Clean

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Repair Quality

Sunroof not working properly, which worked fine before drop off.. Lights were installed on top of cab, which could have been cause of the problem..

Customer Service

Staff was excellent and courteous..

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Pro Collision always performs exceptional repairs and provides amazing customer service.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good work

Customer Service

Returned Clean

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Repair Quality

The repair is great! The communication was not.

Customer Service

I received very little communication about the status of my car.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Best in the business!!!

Likely to Recommend

Repair Quality

Amazing staff!!! Fast and professional and my car is as good as new

Customer Service

Returned Clean